struggling with International post in listing from 1 june

just listing an item from turbo lister, went in to tick the auto relist option for 3 x and saw it had listed my item at .85c for international post.

 

 It is only light, however I want it to show correct pricing for anywhere internationally.  despite not being able to find a letter option when clicking on calculate post - says I must send flat rate, even if I select parcels and put in less than 100g and dimensions it will not save as sending internationally unless I type in a figure so had to in the interim save to no international post.

 

 I suspect this is a TL adjustment from 1 june - first time I experienced this.  can anyone help please. thanks

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struggling with International post in listing from 1 june

Ok so I'm replying to myself here! as I can't see how to delete my initial query.  ebay confirmed it was my dimensions, even tho trying to type in letter dimensions as I can send letter rate - aust post have only provided them with parcel dimensions so the listing was not accepting them. perhaps this info will help someone else anyway!

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struggling with International post in listing from 1 june

just spent over 30 mins on line to  customer service and they were unable to resolve this issue, said they'd get back within 24-72 hrs - in the meantime I lose my overseas buyers - and possibly for any further listings.  anyone else having issues as of today?  

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struggling with International post in listing from 1 june

Ok so I'm replying to myself here! as I can't see how to delete my initial query.  ebay confirmed it was my dimensions, even tho trying to type in letter dimensions as I can send letter rate - aust post have only provided them with parcel dimensions so the listing was not accepting them. perhaps this info will help someone else anyway!

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