More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
INR case when buyer had incorrect address
So I got a case opened for INR and on confirming the delivery address with the buyer they had failed to update their address details when they moved. They went to the old address and the people there have told the buyer that they sent the order back....
Return Policy sucks
OK had a buyer return a product under parts missing or whatever, yes was missing a AU power adapter, and was another small problem, took 5 seconds to fix, buyer has sent the item back for refund ( no drama ) have just marked it as delivered to us, bu...
free listings this weekend?
Does anyone know if there are any free 100 listings this weekend?Thank you.
If we could leave Ebay Feedback what do you think their rating would be?
I have had so many negative dealings with Ebay of late. The business has such poor systems and they operate so incompetently... I am quite appalled. Yes of course I can walk away if I am not happy... etc etc but that is not the point... they create a...
Resolved! Help with change of mind process
Have a buyer who has not paid for item and now does not want it. Not had this situation before on the new policies on refunds. Do I just cancel the item stating change of mind by buyer or do I let the process of Unpaid strike take effect? Buyer has a...
Resolved! Licencing and Copyright
We are wondering where one goes to find out if some kind of licence is available to sell certain products. eg Peppa Pig or Frozen products.And then where do we go to obtain such licences/permissions to sell.Does the ebay VERO program have a web site ...
Posting items overseas from Sydney
Hi AllJust want to see what couriers or freight companies people are using to send items overseasI've been using skippypost which has proven to be slightly cheaper than Aust Post BUT EXTREMELY EXTREMELY slow!!!You first send the item to their office ...
Ebay Charged Me $1.50 For An Auction Listing For Magazines Is This Right
Hi All I just listed some vintage magazines using Turbo Lister The listing is an Auction. I have a Store and normally TB will say 5 cents when calculating fees for books or magazines but after it is listed TB tells you that you have saved That ammoun...
seller going away for a week
What do you do when you go away for a week and cannot post anything during that time? H
How do I re-send invoice for Combined Items.
Help! My standard practice is to invoice as soon a item sells, then if payment not received I re-invoice 1 day later. Both of these state "Immediate Payment received". After that Unpaid Item Assistant kicks in on day 4. -- NO EXCEPTIONS However, I ha...
Dontcha just love paypal?
Found the below advertisment on my home page this morning. Reading between the lines, I believe that I can just make indiscriminate purchases, until July - and if I don't like what I've thoughtlessly bought, I can get 100% of my outlay back. Yes, it'...
A little advice for Aus post to help us sellers out with suspect customers and SOD.
If the person the postie is handing the parcel over to is NOT the person who has made the order. How about getting their full name and some ID? Two parcels in two weeks, the customers say they never got the item, even though it was signed for. And NO...
How do I find a seller that I have brought from before
How do I find a seller that I have brought from before
Seller with 5200+ feedback - receiving 1000+ fb per month?
Hi, I know we're not supposed to discuss specific seller's, so I'll just refer to one with out spelling out any names as an example - the seller on the homepage selling sporting goods, cycling equipment, fishing etc etc They registered late last year...
Australia Post two speed delivery service
Purchased a large bulky item from Melbourne Monday afternoon. On board for delivery today (Thursday) in rural SA. When I send to Melbourne it takes over a week to be delivered?? ( QLD even longer). So a number of business days extra.Kudos to seller a...
