on 16-12-2013 07:41 AM
what is going on with aust post mail in nsw
i posted 1/2 dozen items
last tuesday morning 10th december
2 to victoria have been delivered
the other 4 to different places in nsw have not been delivered
i live in sydney nsw
what is aust post doing
i would of thought they would of got their by now
especially before the 2 to victoria
so weird anyone else having this issue
im tracking them all are satchels with tracking
tara
on 16-12-2013 08:55 AM
on 16-12-2013 09:02 AM
We heard recently the NSW Aus Post distribution centre is relocating
Perhaps they can't find their new address
on 16-12-2013 09:53 AM
hi
just found what the issue is i emailed one of the buyers
they just got back to me they got their parcel last thursday
delivery drivers are not scanning some of the parcels once delivered
so its not coming up on the site as delivered
real annoying,i know i spoke to aust post about this before
and they said they should be scanned once delivered
hopefully the other ones are the same issue-just not being scanned
tara
on 16-12-2013 10:15 AM
ha ha ha ha Good one phorum !!!!!
on 16-12-2013 01:24 PM
on 16-12-2013 01:55 PM
I never check thye tracking on parcels I have sent out unless the buyer contacts me asking where their parcel is, I just asssume that if I have not heard anything from the buyer they must have received their parcel.
on 16-12-2013 02:39 PM
We do exactly the same "phorum".
Don't sweat over it until a buyer contacts you about it.
on 16-12-2013 06:18 PM
There is a big problem in not checking on scanning.
When items are safe dropped they are not scanned.
This then leaves it to chance and or the honesty of the customer to confirm delivery.
I never used to bother but now keep an eye on things as I can no longer afford to "lose" stock so all posters need to be vigilant and use DO NOT SAFE DROP stickers as too many items are being "lost in transit" for it to be honest mistakes anymore.
If you do not want to lose money you need to protect yourself.
"Australia Post We deliver " now has a few riders
sometimes
occasionally on time
sometimes intact
sometimes scanned
sometimes signed for
on 17-12-2013 12:45 AM
Ive recieved 5 x 1 or 2 star ratings due to australia posts inability to deliver stuff on time in the last 2 weeks. Makes me cranky we are held responsible for that through abay.