eBay

As a seller if I cancel a transaction after the auction do I get refunded my listing fees

If a buyer requests a cancellation after they have bid on an item and the auction has ended do I get my fees reimbursed or do I need to go through the resolution centre and mark the item as not paid to receive my fees back?

Suspension on selling account and chance of appeal?

My selling account got suspended for 30 days and I was wondering if there's any chance at all of getting it reinstate sooner than the given time. Long story short, the past couple of months I have been getting a MC018 listing removals due to the fact...

Is it possible to sell your entire ebay store as a running concern?

Just a thought at this stage..... We wondered if when we are done with selling on ebay (some day in the future) we might want to sell the entire business lock, stock & barrell rather than simply close it down.The new owner would take over our built-u...

COD

Where do I find the option for 'pickup only' when selling a large item?

Item sold, buyer wants to cancel

I listed two concert tickets, they sold but the buyer sent me an email afterwards saying that they don't want the tickets because somebody had already bought them some and they didnt know. What do I do? I presume the ebay fee is quite high for someth...

Warning about buyers with zero feedback: POSSIBLE scam.

I recently received a few sales from buyers with zero feedback. I am usually wary of buyers with zero feedback, but so approach cautiously. One occasions, I believe was trying to scam me. Here is what they did: They bought an item from us under UserI...

Bad Buyer with long history of non payment and creating new accounts

I have the pleasure of dealing with a buyer who has been circumventing eBay by creating a new eBay account every few momths after this bad behaviour catches up with him. I have blocked his accounts multiple times, made multiple complaints to eBay and...

Have the rules changed for withdrawing bids?

I have recenly had six bids that were cancelled and they were all "Entered wrong amount"My understanding of the rules is that the buyer is supposed to immediately place the correct amount for a bid.In all cases the bids were at least 24 hours old and...

Time wasters

I have been dealing on Ebay since 2005 and over the last 3 months have had nothing but trouble selling and buying. I pay straight away for my purchases and these sellers dont even get back to me. I have had no items sent, items that were told were in...

Store closure

Hello all can some one tell me how to close the store only but keep the account open thank you

HTML description option only?

Im trying to list items, when i click on "Sell similar" it only comes up with HTML text in the description and no options to change font, size, or color etc? Even when i go to create new listing, and copy and paste it won't copy across the exact same...

how to restore text body on my description panel

Are Top Seller Requirements unreasonable?

I have been getting messages in myebay saying that I should update all my listings to meet Top Seller requirements. One of the things I am being asked to do is offer Free Postage. Does this mean that to be a Top Seller you absolutely must offer Free ...

Slow emails from Ebay after item has sold

I have sold a few items recently and have noticed that the email from Ebay can take up to 18 hours to come through to me after the sale. I dont always check my listings and was reliant on those emails. I quite often get the one from Paypal advising m...

How Do I appeal against neutral feedback

HiCould someone please tell me how I can appeal against a neutral feedback that I received yesterday. I sold a legitamate copy of the English Language version of The Girl With The Dragon Tattoo (the one with Daniel Craig) and now the buyer is accusin...