Thanks for your reply, went there, however that only works when eBay want it to work, I went through their process but could not generate an active "blue" button for personal contact, went to .com (USA) no problem, however it appears that if eBay do not want any personal contact then it's turned off, this is not the first time it's happened, only to be able to get through days later, & today it works, thanks again, I thought there was a "secret" to getting their help, after all it is their site.
