on 09-12-2013 05:54 PM
why do sellers have to put up with pathetic buyers who place a negative simply because they dont know how to use the product.
Dont tell me the usual spiel that we should put instructions up all the time.
on 09-12-2013 06:16 PM
Sorry you seem to have gotten an unfair neg, there's probably little advice I can offer in that regard, but I do wonder why you left follow-up comments to your other buyers about the negative you received. Those comments will appear on their profile (and completely out of context), and to be honest I'm not too sure I'd be happy about it if I had comments clearly meant to refer to (and in one comment, insult) someone else in response to the positive feedback I'd left a seller.
on 09-12-2013 06:52 PM
wow
i think people who live in glass houses
i just read the rebuttal feedback you leave to negs and neutrals.so basically you are doing your own type of neg
i as a seller would never respond to any buyers feedback like that
its soooo rude and insulting
THIS IS JUST MY OPINION
and please dont come back and abuse me
tara
10-12-2013 08:12 AM - edited 10-12-2013 08:13 AM
If I were a seller and got an unfair negative, for sure I would give a response. A calm, reasonable comment often shows the buyer up as the one at fault.
But I just had a look at some of the responses to past negatives and they come over as a bit on the aggressive side.
Look, maybe that is just me.
But if I had been giving a response to that last one, I think this part is fair enough
Full Instr is IN ENGLISH in the Description.HOW RUDE&UNFAIR
I would not put 'in English' in caps though and I would not start with What B/S is this? That doesn't address the issue.
On one of the other feedbacks, where the buyer made a calm comment
Your item doesn't work well husband did it twice still tip fell of
you responded with sacrcasm.
wow.50 yrs+product,sold 0000's,used worldwide and here we have an aussie 1st.
All I am saying is that cutting the sarcasm and keeping to facts instead of abuse would be a better look. If I saw that feedback I would be thinking you were aggressive if anyone had a problem.