on 24-04-2022 09:28 PM
I can sign out and it shows we signed out but in clicking on the eBay logo it opens right open again.
We cleared cookies on eBay from here and somehow Australia and that did the trick, so far. Thanks to all replies to help.
Nothing has helped so we shall keep looking for answer.
You should be able to sign out of your account in your browser by erasing your eBay cookies.
If you are using a public machine and are concerned about signing out, try using a private or incognito browser window for eBay; when done, closing the window will end your session and leave no cookies or history behind.
I did that once (trying to use an incognito browser) and they thought someone was trying to access my account and locked my account. They sent a code to my email address and it was OK (It's really you, - my first name) when I used it to unlock my account, but sometimes it might cause problems. I had used an incognito browser before, so it does not always happen.
Deleting cache and cookies and restarting the browser should definitely work though.
Try going to your account settings and under "personal information and privacy" check to see if you have the below options in "sign in and security" checked.
I have just tried to sign out to see if I have the same problem, but everything was normal. I was signed out successfully and could also sign in again successfully. I even took a screenshot but it looks like we cannot add images to answer-a-question threads. I am using Microsoft Edge right now.
OMG, I was looking at my other post and don't even know where those typos come from, lol. I didn't notice anything when I posted (maybe I should not post before 6 am...)