We let you know as soon as you posted how to contact eBay
Or ask for help here
eBay emails are an automated bot system (which we also let you know)
If you get something not as described, you need to open an item not as described dispute
No need to contact ebay or send emails
You are likely out of time to open that dispute now, you have 180 days with PayPal if you paid that way
If you choose to ignore answers/advice/time limits etc then we can't help you
