how do I know if message has been received by seller

[waikine]

I have sent a message to the seller of a product I have returned. I have heard nothing from the seller to indicate whether he has received the faulty product, or my message.

[kopenhagen5 · Accepted solution]

You can look at sent messages but it's not a guarantee.

However it's more likely they have received it.

I hope you returned the item via tracking so you have proof of return should you need to open a case.

Buying online requires more checking and procedures so you are covered, especially if buying from overseas.

You have 45 days to open a PayPal case if paid by PayPal and 60 days to leave feedback.

Don't let a seller string you along beyond the deadlines.