on 11-11-2021 10:53 AM
Under my overview, 'awaiting payment' and 'awaiting postage' are both "unavailable" and when I try to go to those pages ebay dies on me and says the server is down. But ebay's status pages are showing all green.
Anyone else having this problem? I'm unable to do my morning's postages.
Solved! Go to Solution.
on 11-11-2021 11:11 AM
Ok, customer service say they are aware of the issue.
"Thank you for notifying this to us. We are already aware of a temporary technical issue going on. I am really sorry to let you know that we are currently facing some issues with our server, due to which the members are not able to access the sections of their account and we sincerely apologise to you for the inconvenience. Our technical teams are already working on it, and surely it will be resolved within a few hours at the most. The ideal wait time that we suggest however, would be 24-48 hours."
on 11-11-2021 10:57 AM
yep, can't post anything out today, as there is a glitch with the system, hope ebay gives us an extra day for our shipping timeframe as we can't access the customers details.
on 11-11-2021 10:58 AM
same here
on 11-11-2021 11:05 AM
I'm also having this issue. I have a number of items to send out and some customers want them posted today.
Can't see purchase history either...
on 11-11-2021 11:09 AM
New MD so probably decided to change something for no reason whatsoever
on 11-11-2021 11:11 AM
Ok, customer service say they are aware of the issue.
"Thank you for notifying this to us. We are already aware of a temporary technical issue going on. I am really sorry to let you know that we are currently facing some issues with our server, due to which the members are not able to access the sections of their account and we sincerely apologise to you for the inconvenience. Our technical teams are already working on it, and surely it will be resolved within a few hours at the most. The ideal wait time that we suggest however, would be 24-48 hours."
on 11-11-2021 11:50 AM