Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Live chat not working

Was asked to verify my identity through live chat. (after adding new bank account) then Live Chat not working And I can't contact anyone on ebay Going around in a circle and losing my mind on this thing. Just want the money from sale to end up in my ...

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  • 1 replies
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aus post parcel locker address too long

Apologies if i chose the wrong topic, but anyway, i want to use my Australia Post parcel locker address but whenever i try, ebay informs it that the address is too long. anyway of fixing this?

Page freezing

I am unable to list, relist or revise items, as the page always freezes. This has been happening for weeks. Ebay told me I was the only one with this issue and it was my computer. How rude...!!!I have cleared cache, cookies, restarted and used other ...

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  • 1 replies
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No way to unlink paypal from ebay

Hi, I want to unlink paypal and then link it again (same paypal acc). The reason for this is that I changed my primary paypal login email and removed existing one (it's gone, no more use for anything, in fact I closed this email acc.Unfortunately whe...

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  • 614 Views
  • 3 replies
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What is wrong with eBay?

I have been repeatedly locked out of my account, asked to change passwords which I have done. I've listed items, have bids and then get another message that I'm locked out and need to change my password. I change my password and get into my account a...

Resolved! eBay bug causes a bait-and-switch

I wonder if I've got the cause of this right...I searched for a product and got an eBay page that listed a number of items perhaps merged based on ePID/UPC/GTIN/MPN with a product title from one of the listings as "2x Eagle BRAND Medicated Oil 24 Ml ...

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  • 175 Views
  • 3 replies
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Mobile App

Having issues with the mobile app, can't delete from bid ended list, unable to leave feedback . Listing or relisting is terrible. I don't often have make an offer on my listings but it is so difficult to remove that via the mobile , I tend not to lis...

Cant process a payment to ebay and Paypal not responding

Hi AllI am trying to make a purchase on ebay with a card I have used numerous times, which has suffiecient funds and am being requested to use a different car, which I do and get the same response, All card have been used previously and have sufficie...

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70% of active listings not showing in search result

It is been a nightmare for the last half a year with ebay. It all stareted back in May 2020 when I first noticed a few of my listings are not coming up in a search result. Contacted ebay and since that time it did not go anywhere. I kept contacting e...

Ebay payment payout system postponed .. ebay system problem..please fix asap !

I just noticed on my payments page a red flag entrypaypouts have been postponed due to pending verification of new bank account information well my business bank account for payments has not changed and ebay customer support advised its a system erro...

Ghost of an old transaction EBAY couldn't fix (& killed) is destroying MORE potential sales NOW

So here is the thing.A seller had a expensive comic available to be sent to Australia. What I found out was he had another comic I also wanted (simple combine post, right?) and up it went to be available. (Same sized books - structurally no differenc...

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