Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Listing Issues with Seller Hub

For eBay users in Australia and maybe other Countries After being an active buyer but not an active seller on eBay for quite a while I was confronted with Seller Hub! so I fill out all the relevant information and try to list my items! it would not h...

"Your payment has to be re-sent"

Hi, I have used eBay for years and years now (maybe even 10 years!) and this is the first time I am getting this issue. I am trying to buy an item and keep getting this email resply from eBay (see attached screenshot) telling me my (PayPal) payment h...

ebay resend payment requests.jpg

Resolved! Why is my "Watching" page too long, must scroll sideways

Hi, my watching page is nearly three times the length of what shows on my screen necessitating using the blue horizontal cursor bar to reach "Buy it now", "Make best offer" etc. The page numbers are also way down there at the end, well off screen. An...

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  • 5 replies
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Ebay won't let me pay fees

Ebay has suspended my account for non payment of fees. Fair enough. I owe AUD27, but I can't pay it. As you can see in the screenshot below, it says I owe nothing.7 times I have attempted to resolve this using chat. Each time I get passed to another ...

kakni_53_0-1625113015586.png
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  • 1 replies
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Your eBay account is on hold for non-payment

Hi there, My account was put on hold for non payment. I transferred the money and my account is still on hold with this notice:Your eBay account is on hold for non-payment. Your required payment amount:AU $0.00 How can I pay $0 and how can I get my a...

Discount code cannot be applied after moved to Australia

I has moved to Australia for almost 2 years and since then I've never been able to applied any voucher/discount code on any purchase. It's either code not valid or simply said code not work for this order. I don't know what's the problem so every tim...

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  • 151 Views
  • 0 replies
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Problem when I want to link Ebay with Payoneer

Hi everyone, I have problem when I try to link Ebay with Payoneer. First I registered Ebay account as Business but I registered Payoneer account as Individual.so I cant connect both account because account type does not match.I already changed my Eba...

Ebay.com vs Ebay.com.au

I am on the Ebay site for 6yrs, and in that time I buy and sell many items. In some instances the seller is deceptive in their products, and other buyers difficult in dealing with in terms of postage and shipping. How many of you customers knew that ...

Anyone having an issue with new message format?

As of yesterday, the message reply page format changed significantly. Since then, when using Chrome, I can only type one character and then it defaults directly to the 'send message' button. I can reply fine using Firefox. Anyone else having this iss...

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  • 579 Views
  • 11 replies
  • 1 Helpful

feedback

I have not been able to leave feedback since 13th of MarchI get this message We ran into a problem saving your feedback. Please close page and try again.That instruction does not work Any ideas what to do

Add items specifics to existing listings

Does anyone can help me with some instructions on how can I add a characteristic to all my listings? (what is about? - when a listing is created one of the first questions is: Is this a new item or used? This was not there few years ago but now is re...

Listing showing out of stock

Hello, I have so many active listings with filled quantities, but when I open them, it shows ZERO quantity on live, hence buyers are not able to buy. I have contacted ebay multiple times, but not yet resolved. Is it happening with someone??