Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Imperial Units used for Postage

When creating a new item to sell under the page https://www.ebay.com.au/sl/list/v2?draft_id=#######&mode=AddItem&productEnforcement=false, imperial units are used for postage. Australians don't use Pounds and Inches, instead we use the metric standar...

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"Edit Store" Not working - disallows login

Hi, This has been a problem for a couple of days and I did ask someone on the help chat but they couldn't figure it out so: My login details aren't accepted ONLY when I go to the "Edit Store" function. It asks for my password as many pages do and it ...

Why is there a buying limit on new account?

Hi I'm new to ebay. My account seems to have a buying limit and doesn't allow me to complete purchase when I was trying to buy a second hand game console. I have never bought any thing on ebay before. My account is linked to my google account, my pay...

User avatar by Community Member
  • 288 Views
  • 1 replies
  • 0 Helpful

Ebay thinks I'm a Bot ???

Trying to browse eBay today is quite tedious... I am constantly getting the following message: Pardon our interruption... As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:...

User avatar by Community Member
  • 430 Views
  • 3 replies
  • 0 Helpful

Ebay thinks I'm a bot

Getting 'Pardon our interruption' message when attempting to scroll through search results. Text:'As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:. you're a power user mo...

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  • 2053 Views
  • 9 replies
  • 2 Helpful

I need to contact Ebay, but nothing works. The "return process" is about to run out. What to do??

I need Ebay to step in and help with a "return process" which is going very wrong. But every option I try for trying to ask Ebay to step in or to contact Ebay fails to work!! The "return process" is about to run out of time, yet there seems to be no ...

User avatar by Community Member
  • 244 Views
  • 5 replies
  • 0 Helpful

Resolved! HTML issue

I use a simple WYSIWYG editor (SeaMonkey) for creating my ebay listings. The upper part of each listing contains two small GIF images (hosted on Imgur) which although showing correctly when I make the listing: However, when I view the actual complete...

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eBay mobile app won't work anymore

Hi, eBay has sent a message to say that the current eBay app is being retired this month. I have tried to use the app on my phone but keep getting the message that I need to upgrade the app, when I try to do this I get the message that my device does...

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  • 15100 Views
  • 43 replies
  • 1 Helpful

How do I delete my eBay Community account? How do I delete my eBay Community account?

I have looked everywhere and also googled.I can not find an option to delete my community account. I thought it was a place where people help you, but it's not. And I don;t want to be here in this negative enviroment. disclaomer, there were many nice...

Why can't I pay for a purchase made yesterday. They invoice is correct from the seller

When I proceed to the checkout to pay the information on the screen states "One or more sellers can't accept payments right now." I have been tooing and frowing with the seller but we are both at wits ends. I can't find a number to call anyone at Eba...