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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolving issues

Hi, I have had an issue with ebay and paypal.A buyer requested a refund and a partial refund was agreed upon.Ebay paid the buyer and invoiced me and I paid the invoice with mastercard.Paypal remains frozen holding the entire amount for the buyer and ...

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Cant list get redirected??

Tried google chrome, firefox and edge but everytime i try to list or relist an item it looks like its working then it redirects me from ebay.co.uk (i'm logged in and i live in the uk so i'm in the right place!) to ebay.com and asks me to log in?? I w...

Visa card not working in checkout

recently had trouble using a visa card not working in check out , worked yesterday 27th May (australian seller)won't work today,(overseas seller) NOT a card problemhad problems a few days ago with australian sellers and had to use paypal or mastercar...

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  • 4 replies
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Resolved! Unable to set my ebay 'landing page' to show every item in every list I have created.

I all hope you're all well and safe? Quite a few years back I created many sub-lists such as 'French Glass', 'Shipping items' etc. I set my 'landing page' that listed every item I'd saved to various lists starting with what was ending soonest. Any id...

Ebay isn't contactable

Hi Ebay. What's going on? I waited TWICE tonight for the timer to run down on the chat only to never have anyone bother to pick up. One's still running in the background about an hour after it said "less than 1 min" so obviously no one is coming. I t...

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  • 1 replies
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Cannot use discount code

I am trying to buy a Medscope Tens Unit and I have a discount code of $5 but it tells me: "this code can't be applied to some of your items" What is the point of a discount code when it doesn't work?And it doesn't tell me why either. Which is also po...

Ebay Seller fees not being refunded

Hello everyoneI having an issue with getting my seller fees refunded by ebay.I Listed my item under a " $1 Final value fee" Promotion.My item sold and eBay took the normal sellers fee. Obviously there was a glitch.This has happened a few times before...

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  • 237 Views
  • 7 replies
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Person is Peru cannot bid despite worldwide shipping

Hello An eBay user in Peru was trying to bid on my auction (this one: https://www.ebay.com.au/itm/224467138700) but keeps getting a message saying the item does not ship to Peru: https://ibb.co/WHBtM9m I don’t know why this is happening - I have ship...

I can not delete a watch list item.

Hi I keep getting this message when I try to delete a item on my watchlist I cannot delete either itemsCongrats! You just listed "Spam and Eggs From the Cow's Perspective (paperback)."You can check your listing or sell another item

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  • 3 replies
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