Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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70% of active listings not showing in search result

It is been a nightmare for the last half a year with ebay. It all stareted back in May 2020 when I first noticed a few of my listings are not coming up in a search result. Contacted ebay and since that time it did not go anywhere. I kept contacting e...

Ebay payment payout system postponed .. ebay system problem..please fix asap !

I just noticed on my payments page a red flag entrypaypouts have been postponed due to pending verification of new bank account information well my business bank account for payments has not changed and ebay customer support advised its a system erro...

Ghost of an old transaction EBAY couldn't fix (& killed) is destroying MORE potential sales NOW

So here is the thing.A seller had a expensive comic available to be sent to Australia. What I found out was he had another comic I also wanted (simple combine post, right?) and up it went to be available. (Same sized books - structurally no differenc...

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  • 2 replies
  • 0 Helpful

Change email address

I have changed my email address on ebay and confirmed the change but correspondence from other ebayers is still going to the original email address. Is there another place I need to change the address.

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I press PAY NOW. wont let me pay for item, keeps saying - Something went wrong. Please try to check

second time this has happened. I accept an offer but whenever I press pay now, it keeps coming up with red box message saying - Something went wrong. Please try to check out again. Now ebay keeps sending messages I need to pay but friggin thing won't...

Resolved! Saved Sellers new layout won't hold preferred view

Ebay loves to keep trying to ímprove' itself, as we know. Today I find the new look page for Saved Sellers. Instead of the single column, in alphabetical order down the page, I find two columns in non alphabetical order, side by side . They are all j...

Payments - Unable to add card to make on time payment

I have received an email re making a payment. I have added a card for eBay payments. I have funds available yet nothing has been taken. I received an email and tried to make a one time payment and when I try to add my card it goes back to the screen ...

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  • 0 replies
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Listing Issues with Seller Hub

For eBay users in Australia and maybe other Countries After being an active buyer but not an active seller on eBay for quite a while I was confronted with Seller Hub! so I fill out all the relevant information and try to list my items! it would not h...

"Your payment has to be re-sent"

Hi, I have used eBay for years and years now (maybe even 10 years!) and this is the first time I am getting this issue. I am trying to buy an item and keep getting this email resply from eBay (see attached screenshot) telling me my (PayPal) payment h...

ebay resend payment requests.jpg

Resolved! Why is my "Watching" page too long, must scroll sideways

Hi, my watching page is nearly three times the length of what shows on my screen necessitating using the blue horizontal cursor bar to reach "Buy it now", "Make best offer" etc. The page numbers are also way down there at the end, well off screen. An...

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  • 313 Views
  • 5 replies
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Ebay won't let me pay fees

Ebay has suspended my account for non payment of fees. Fair enough. I owe AUD27, but I can't pay it. As you can see in the screenshot below, it says I owe nothing.7 times I have attempted to resolve this using chat. Each time I get passed to another ...

kakni_53_0-1625113015586.png
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  • 1 replies
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Your eBay account is on hold for non-payment

Hi there, My account was put on hold for non payment. I transferred the money and my account is still on hold with this notice:Your eBay account is on hold for non-payment. Your required payment amount:AU $0.00 How can I pay $0 and how can I get my a...