Ebay app on phone not displaying work Ebay account

philb_76
Community Member

I have been given access to my work ebay account and can see it in my personal account on a pc, however on my phone I can only see my personal account. I would like to be able to see the work account on my phone but don't know how (I have already tried uninstalling the app and reinstalling). Second problem, is I cannot find where to add the code after a buyer picked up goods as the Arrange pickup banner does not allow any data entry, nor can i scan their code with my phone because of the first issue. Can someone please help?

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Ebay app on phone not displaying work Ebay account

Try signing out of your personal account in the app, then signing in using your work username and password.

 

Go to My eBay, scroll down to Settings, and you should see an option to sign out of your account.

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