Feedback left for buyers coming out incorrectly

Hi there,

As a seller I always give positive feedback to buyers as soon as funds are received. A couple of weeks ago, someone messaged me and said what does Imm mean?

After a bit of confusion I figured that for some odd reason the full sentence was not entered.

It was something like- Immediate payment made. Thank you. AAAAA

 

All I thought I could do was apologise and explain that there are several feedbacks which I regularly use and as soon as I add eg Imm the sentence automatically appears, I then press send or enter.

 

I dont generally look at feedback I have left for buyers, but recently I have noticed that I have not received much feedback, which is very unusual.

 

So this evening I looked and was horrified to see several others which say just I or Imm. This is not good.

I feel bad about it and really need to find a way to correct this. I am in WA and it is too late to contact ebay.

 

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Feedback left for buyers coming out incorrectly

I have now found the feedback forum and how to make additions, but no matter how many times I try, that doesnt work either. It appears that this has been happening for some time.

 

Hope someone can help me here please.

 

Thank You

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Feedback left for buyers coming out incorrectly

The reply to feedback feature sometimes doesn't work.

However it often works if you log onto the US site and leave reply from there.

 

AUS - ebay.com.au

USA - ebay.com

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Feedback left for buyers coming out incorrectly

Thanks, I will try that.

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