@go-tazz wrote:
@dyor9119 wrote:
I have been on the phone to them.
After clarifying the breach (someone tried selling items using my account) they then stated they would not unblock my account unless I change my personal email password. This was never mentioned until that point. When I protested and said I was happy to redo any security measures specific to ebay they outright refused to unblock my account unless I changed my personal email password.
That's when I said sorry but not up to you to insist on this.
Why not just change the password as that will give you a more secure account.
If eBay believe that the hack came through your Email account then off course they want you to change the
password,(if it did happen that way then your Email account is not secure and the same thing will happen).
The password change is for your protection and theirs,(they are trying to help you from getting hacked again).
Changing passwords on a regular basis is what keeps accounts secure and it's recommended by all
internet security firms.
Exactly, they do not want to know what your password is etc, but they do want to know that your account is secure. Personally,
I would be more concerned about what other personal accounts may have been compromised. I would be ensuring my devices are secure and then changing all passwords.
