on 17-10-2022 09:27 PM
So I am trying to link Australian bank account to my profile to be able to withdraw money. It asks for BSB and bank account #, but always ends up with this:
We couldn't verify this bank account. Please select a different payment method.{e138406-1165408x}
I tried with different accounts (ANZ Access Advantage, NAB CLASSIC BANKING). I also contacted ebay support, but they're basically unable to help - usually they change this or that in the system and tell me to try 24h later, and then it still doesn't work.
Was anyone facing some similar issue? I am running out of ideas what the issue is.
Solved! Go to Solution.
on 09-11-2022 10:25 AM
At the end I managed to connect with my NAB account that uses exactly the same credentials. So it seems there is really some issue to link specifically ANZ bank accounts...
on 17-10-2022 09:40 PM
Your Bank account name, must match exactly with your drivers licence and ebay registration name. If they do not all match, the bank account will not be accepted.
on 17-10-2022 09:41 PM
You need to go through the full Managed Payments registration.
It is a lot more than linking a bank account.
Search for Managed Payments in the FAQs or Help.
on 18-10-2022 12:10 PM
Yes, that all matches. My surname is uppercase on the drivers license, that's the only difference but that doesn't matter I guess?
on 18-10-2022 12:11 PM
Sure, the rest of the registration is all complete, it's just the bank account linking that doesn't go through.
on 18-10-2022 12:43 PM
I doubt the Capitals would be a problem, does the account name and drivers licence, also match exactly with the details you registered with ebay back in 2007
on 18-10-2022 02:13 PM
Is the bank account a personal account (if your eBay account is personal)? Conversely, is bank account a business account if your eBay account is a business one? The type of bank account must match the type of eBay account.
Note that many sellers have said it’s not worth making your eBay account a business one, as both types of account can sell and there are listing benefits for personal accounts… and while it’s possible to change from personal to business, it isn’t possible to go from business to personal (anecdotally - for ever), including (as I understand it) all linked accounts.
on 19-10-2022 08:55 AM
Yes the name matches everywhere...my name is still the same as in 2007 :))
on 19-10-2022 08:57 AM
Individual ebay account & personal bank account.
on 31-10-2022 03:37 PM
So after several checks with the ebay support they're now stating that ebay is not compatible with ANZ bank accounts. That is very hard to believe for me as ANZ is one of the biggest bank institutions in the country.
Anyone else in Australia having ANZ account and using ebay with it?