I see many peple have the same issue with being locked out of their account and being forced to reset their pasword. It makes absolutely no sense to invoke this without firstly attempting to contact the user with their secret Question to verify if in fact the account has or not been hacked.
And like so many eBay members, I access eBay from multiple platforms, Pc's, Tablets, Virtual systems such as Bluestacks etc, and VPN's. Having to reset my password just because eBay is so backward in asking for verification via the secret Question is unforgivable and totally defeats the purpose of the secret questions purpose.
I have enough on my platter to remember let alone new passwords just because of some polcy maker's decision "Not" to send verification or notce via the secret question.
eBay, not the smartest, but definitely becoming the most annoying.
