Postage glitches December 2025

rhpers79
Community Member

I have many issues with postage such as satchel size options mainly  Australia post small even though the one with signature shows not appearing...now people are buying my items and they are turning into pickup instead of postage which some listings only showing click and collect or local pickup. I have tried to contact eBay and the AI help is awful. What have they done. I had noticed on my other account of 18 years l have not sold much except for items to overseas.... which are a whole other problem...USA , parcel returned....ltaly parcel returned....now Canada says didn't receive yet tracking says delivery and signature. Makes me want to retire. 😞

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Re: Postage glitches December 2025

Can you revise 1 of your listings and add postage, or is that impossible?

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Re: Postage glitches December 2025

I can but l don't get the correct satchel options and have to overcharge even after altering the size etc... it seems like the extra small and small Australia post satchels have gone... Sometimes l get an option on my phone to choose eBay labels in the correct size.

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Re: Postage glitches December 2025

rhpers79
Community Member

The trouble is that I have already done all the postage previously before and this click and collect thing l have never done yet it is now showing on most of my listings.

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Re: Postage glitches December 2025

It would appear you are using calculated postage, which eBay now defaults to.

 

Try changing to flat postage. It doesn't require dimensions or weights. XS mailers won't appear on the pick list. I use AP standard parcel.

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