Unable to print postage labels

[puccelini]

I have been trying for 7.5 hours to print a postage label. The Chat Help is also down. But Ebay says it is not having any technical difficulties right now. Is anybody experiencing the same?

[robboscoke]

Clear all cookies, history and cached data.

Then turn off power for the computer and router and NBN equipment at the wall again.

After 5 minutes reboot. Then log on. Do not use Internet explorer switch to Microsoft EDGE that comes with Windows 10.

[audio-spot]

I printed a small satchel label within eBay a couple of hours ago without issue. 

Are you able to purchase the label before you try to print?