Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Is anyone else getting locked out of there accounts?

I have been locked out of 2 of my accounts.All for no other reason than ebay wanting me to change my password.There was no hacking or trouble like that which they they told me there was.Nothing more than someone with too much time on there hands and ...

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  • 3365 Views
  • 7 replies
  • 0 Helpful

"New" configuration of EBay pages SUCKS!!!

I opened my EBay site this morning and, lo and behold, a new configuration of the pages... no notifications from EBay that this was going to happen. My site used to open up at my active listings in a compact line set up with columns for all the info ...

User avatar by Community Member
  • 270 Views
  • 3 replies
  • 1 Helpful

Unpaid not available to relist

I had reported a transaction as unpaid. I waited the necessary time and received e-mails that the unpaid item listing had been closed and fees re-imbursed. The items on this transaction are still listed on my sold awaiting payment list and as such ca...

Resolved! wind back time

I was notified by eBay on Monday 17/02 that someone has overbid my amount for an item. The time left at that time was 17 hours. Today, 19/02 I checked to see if I have won or lost. The time left on this auction again was 17 hours. Has someone forgot ...

User avatar by Community Member
  • 715 Views
  • 2 replies
  • 0 Helpful

Defective gift card

I bought a gift card earlier today, but when I try to use it, it says the balance is empty, even though I have literally not used it at all.

User avatar by Community Member
  • 262 Views
  • 3 replies
  • 0 Helpful

Cannot delete saved items in "My E-Bay"

For a few weeks now, I have been unable to delete saved items in "My E-Bay"I have spoken to the E-Bay help line and it was stated that mutiple people have the same issue.Interestingly, it is not mentioned in this forum.Any ideas?

Can't checkout with Paypal, after entering details in the pop-up box circle just keeps going round

Checkout will not let me use Paypal. After entering my details in the PayPal pop-up box, the circle keeps going around like it is in an endless programming loop. Tried on 2 machines after clearing cache of browsers.. still the same problem. I notice ...

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  • 546 Views
  • 11 replies
  • 0 Helpful

Access denied error when escalating request for item not received / asking eBay to step in

I cannot ask ebay to step in my case 5219871896, I have this error everytime I try: Access DeniedYou don't have permission to access "http://www.ebay.com.au/res/ItemNotReceived/EscalateRequest?" on this server.Reference #18.377f4f79.1580724946.5121ee...

User avatar by Community Member
  • 332 Views
  • 6 replies
  • 0 Helpful