Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Can't checkout with Paypal, after entering details in the pop-up box circle just keeps going round

Checkout will not let me use Paypal. After entering my details in the PayPal pop-up box, the circle keeps going around like it is in an endless programming loop. Tried on 2 machines after clearing cache of browsers.. still the same problem. I notice ...

User avatar by Community Member
  • 548 Views
  • 11 replies
  • 0 Helpful

Access denied error when escalating request for item not received / asking eBay to step in

I cannot ask ebay to step in my case 5219871896, I have this error everytime I try: Access DeniedYou don't have permission to access "http://www.ebay.com.au/res/ItemNotReceived/EscalateRequest?" on this server.Reference #18.377f4f79.1580724946.5121ee...

User avatar by Community Member
  • 333 Views
  • 6 replies
  • 0 Helpful

My watch list won't save my "note to self"

I found this issue in the US ebay community from 2018, but there weren't any answers or comments. Doesn't anyone else have this issue? I'm clicking on save, and it saves, until I leave that page and when I return the note is gone. I've tried logging ...

User avatar by Community Member
  • 427 Views
  • 5 replies
  • 0 Helpful

Payment won't process

Hi, I have tried paying with both CC & Paypal. CC is unable to be processed & Paypal keeps asking to link a card which is already done. No issue with the CC I am using.

User avatar by Community Member
  • 222 Views
  • 1 replies
  • 0 Helpful

Resolved! Automatic Deletion of Items waiting to be relisted.

I brought this issue up previously via Chat Messaging. Two hours ago, I had 47 items waiting to be relisted. I now have 12. Your computer program automatically deletes items after a certain time frame. I am allowed to list 40 items a month. So, I am ...

Checking an item

When I checked an item I am waiting for in the addition postage, it comes up with another item I purchased and has been delivered. This is not he first time this has happened. Fix the problem.

User avatar by Community Member
  • 277 Views
  • 3 replies
  • 0 Helpful

Why is it a practice that some sellers can advertise a price, then raise it at checkout?

Why does EBAY allow sellers to put a price up for an item, eg "Leather Jacket $87.99" then at checkout, raise it $149.95? Why iks this allowed and why does EBAY blatently allow false advertizing to cheat customers?? There used to be a law to stop com...

User avatar by Community Member
  • 239 Views
  • 2 replies
  • 0 Helpful