Why won't the mark as sent section accept a track ID off an e-bay return slip?

I've tried the lower and high case and the platform keeps popping up with, you have a missing parameter.

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Why won't the mark as sent section accept a track ID off an e-bay return slip?

go to HELP at top of page and either ring ebay or have them ring you
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Why won't the mark as sent section accept a track ID off an e-bay return slip?

go-tazz
Community Member

@rowalan-0 wrote:

I've tried the lower and high case and the platform keeps popping up with, you have a missing parameter.


Any O or Zero in it as sounds like you may have put in the wrong one (a number or letter may be missing).

If not then contact them via their help page:

This gives you their direct links without having to go through their rigmarole:

 

https://www.ebay.com.au/help/home


Just keep in mind that the Call option is only available during business hours,

 

(8 am to 9 pm Mon to Fri and 8 am to 5 pm on Sat and Sun).

 

Have us call you seems to be the best option.

 

Just scroll to the bottom of that page.

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