Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Offer accepted but showing as free postage

Hello A buyer has just offered an amount for my listing and it was automatically accepted as I had put in 'Accept all offers over'However she has sent me a screen shot of her mobile phone, at the top it states: Best offer accepted AU $20 + Free posta...

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  • 466 Views
  • 3 replies
  • 0 Helpful

Print postage label

Hi there, I've just sold something from my ebay store, when I go to print the postage label it directs me to the home page of the US site (.com) I log in then it tells me that the Australia post code is invalid and I have to ship Fedex or UPS. I want...

eBay Guaranteed Delivery issues

Hello, We have been trying to implement the new "eBay Guaranteed Delivery" option on some of our existing listings but are unable to get this to work. We have followed all instructions on the associated sellercentre page and have set up both a rate t...

unable to login to my account with my mobile

Despite having the latest updates I am unable to login to my ebay account with my android mobile. It always comes up with invalid login or password despite using the same ones that I use to login via my pc. In the past I have even had to change my pa...

wish list has disappeared

This morning, my wish list with it's items have disappeared. Thanks very much ebay!!!! Kindly return my wish list intact. How rude!!!!!! And no, it does not work on usa or uk ebay.

Active listings -seller Hub

We use Seller Hub - weren't around for the seemingly much better prior platform Anyway, for a few days now our active listings page appears as though it's in edit mode or something almost like a plain XL sheet. It's certainly looking sick! Anyone hav...

Resolved! Contact Buyer page - everything in textbox turns white after a few seconds in Edge

Am using Edge typing with the EN(AU) keyboard. Was trying to send a message to a buyer and everything in the textbox turns white after a few seconds - the border vanishes but the scrollbar remains, the text can still be highlighted and it's still the...

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  • 509 Views
  • 2 replies
  • 0 Helpful

serach options not working

HI, The changes you have made to searching are really unfrweiendly to those who want to purchase pick up goods locally. When you want to search a catergory you now cannot nominate distance for the whole category and to make matters worse when you try...

User avatar by Community Member
  • 297 Views
  • 2 replies
  • 1 Helpful

Promoted Listings not working again

I try to promote listings and eBay system say '0' available to promote. I have 850+ listings. I have promoted all listings twice a month without problems until now apart from when eBay first did Promoted Listings. CS says they will report to techs bu...