Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Hoping someone can help me please. Trying to restore my database in Turbo lister

Hoping someone can help me please. Trying to restore my database in Turbo lister and it will only show the TBL file and the IMB file which has the marjlity of stuf I need. Can someone please tell me how to bring up the IMB file to restore, eBay help ...

I have been having trouble with customers being able to purchase from me using the Phone App

I have had a number of potential customers complain that they are unable to purchase my items using the Ebay Phone app - I dont know why it wont allow them to purchase - I have been telling them they need to use a web browser or their computer - I ha...

Create Listing Window "Not Secure"

Is anyone experiencing loss of a secure connection when clicking through to Create Listing window from Sellers Window? I've tried across Chrome, Firefox and Safari with most recent version browsers with cache cleared yet the secure connection becomes...

How do we fix the Scrolling Tool so it will work properly?

Hello I have been having problems with the Scrolling Tool when using it. Sometimes it will stop and start and then won't work properlyat all. This has been happening since I joined eBay. I have contacted staff at eBay for help and they did help once ...

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  • 858 Views
  • 11 replies
  • 0 Helpful

change default logo

I have a closed store and have opened a new Store in January 2018, with a new logo. https://www.ebay.com.au/str/oceaniastamps Any email marketing or Holiday settings in my current store shows the old logo, by default I suppose. In the top right hand ...

My Ebay

Haven't been able to load My Ebay for hours. Anyone else having this problem?

View Relisted Item

'View Relisted Item' would always take you to the relisted item just as implied. Not always of late.I've had to note who the seller is, then search through their items.The link takes me to another item with the message "we have found something simila...

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  • 330 Views
  • 3 replies
  • 0 Helpful

Resolved! Unable to place quotes on Android phone

I am unable to place quotes in reply to messages on my android phone. In full version, the preview looks fine, but the resultant post is complete gibberish full of markup tags etc.... Any others in the same boat? By the way, my browser of choice is F...

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  • 617 Views
  • 18 replies
  • 0 Helpful