Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Charging GST on low value imported goods into Australia

Hello.Why does Ebay charge Australian GST on low value, international, private seller to private buyer goods imported into Australia? GST is not payable on second hand private sales/purchases within Australia, and I cannot find any reference to the r...

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  • 1918 Views
  • 21 replies
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sometimes sales that have been delivered show up on the awaiting postage page. how can I stop this?

sometimes sales that have been delivered show up on the awaiting postage page. I normally pick up on it before i resend an item ( I might not one day as it is listed right along side the awaiting postage items and looks identical with just an earlier...

User avatar by Community Member
  • 341 Views
  • 2 replies
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ADVANCE SEARCH not working

Ebay has not been working for years. 
TECH department should be ashamed of their work on this site.Have sent multipal emails to Ebay but ignore them.
egHOW do i find items listed for sale in WA ... Western Australia. IF IT DOES NOT WORK
None of the w...

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  • 264 Views
  • 2 replies
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Paypal unavailable when trying to purchase

I'm trying to buy an item on eBay, and after selecting Paypal as my payment method and logging into Paypal, it returns and says that Paypal is not available at the moment and to pay with credit card instead. I can log into my Paypal account just fine...

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  • 1253 Views
  • 2 replies
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Access denied error when escalating request for item not received / asking eBay to step in

I can't proceed to ask ebay to step in for the product that had not been delivered whereby the seller did not process a refund either. Access DeniedYou don't have permission to access "http://www.ebay.com.au/res/ItemNotReceived/EscalateRequest?" on t...

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  • 367 Views
  • 2 replies
  • 0 Helpful

Hoping someone can help me please. Trying to restore my database in Turbo lister

Hoping someone can help me please. Trying to restore my database in Turbo lister and it will only show the TBL file and the IMB file which has the marjlity of stuf I need. Can someone please tell me how to bring up the IMB file to restore, eBay help ...

I have been having trouble with customers being able to purchase from me using the Phone App

I have had a number of potential customers complain that they are unable to purchase my items using the Ebay Phone app - I dont know why it wont allow them to purchase - I have been telling them they need to use a web browser or their computer - I ha...