Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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ADVANCE SEARCH not working

Ebay has not been working for years. 
TECH department should be ashamed of their work on this site.Have sent multipal emails to Ebay but ignore them.
egHOW do i find items listed for sale in WA ... Western Australia. IF IT DOES NOT WORK
None of the w...

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Paypal unavailable when trying to purchase

I'm trying to buy an item on eBay, and after selecting Paypal as my payment method and logging into Paypal, it returns and says that Paypal is not available at the moment and to pay with credit card instead. I can log into my Paypal account just fine...

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Access denied error when escalating request for item not received / asking eBay to step in

I can't proceed to ask ebay to step in for the product that had not been delivered whereby the seller did not process a refund either. Access DeniedYou don't have permission to access "http://www.ebay.com.au/res/ItemNotReceived/EscalateRequest?" on t...

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Hoping someone can help me please. Trying to restore my database in Turbo lister

Hoping someone can help me please. Trying to restore my database in Turbo lister and it will only show the TBL file and the IMB file which has the marjlity of stuf I need. Can someone please tell me how to bring up the IMB file to restore, eBay help ...

I have been having trouble with customers being able to purchase from me using the Phone App

I have had a number of potential customers complain that they are unable to purchase my items using the Ebay Phone app - I dont know why it wont allow them to purchase - I have been telling them they need to use a web browser or their computer - I ha...

Create Listing Window "Not Secure"

Is anyone experiencing loss of a secure connection when clicking through to Create Listing window from Sellers Window? I've tried across Chrome, Firefox and Safari with most recent version browsers with cache cleared yet the secure connection becomes...

How do we fix the Scrolling Tool so it will work properly?

Hello I have been having problems with the Scrolling Tool when using it. Sometimes it will stop and start and then won't work properlyat all. This has been happening since I joined eBay. I have contacted staff at eBay for help and they did help once ...

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