Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Will the Listing Analytics Free App ever work?

I am relatively new to selling and I am trying to get the listing analytics free app under the APP tab, but it doesn't work - It's not you it's us' message pops up! What does that mean? Is ebay working on it? It would be useful for us to have the ana...

ONLINE-CHAT FUNCTION GONE !!!

We used to have the 'online chat function' to communicate with eBay customer service by typing instantly, but right now this function is gone without notification at all. Anyone could help with this issue please?

User avatar by Community Member
  • 220 Views
  • 1 replies
  • 0 Helpful

eBay Feedback blooper

Refer attached - pretty confident no profanity is in my comment but eBay begs to differ.. FAIL.Is it gym .. does that mean something naughty? lol

User avatar by Community Member
  • 381 Views
  • 7 replies
  • 0 Helpful

Postage Preferences Moved and Not Working

When I go to Site Preferences and scroll down to Postage Preferences it says these preferences have been moved and gives a link. However when I click on the link it starts to load https://www.ebay.com.au/ship/prf then changes to the error page and sa...

Cart wont work with more than 6 items

Is anyone else having this issue? When I add more than 6 items to the cart I get this error message "We can't process your payment. Please select a different payment method or check your payment details." If it bring the number of items back to six I...

User avatar by Community Member
  • 1099 Views
  • 6 replies
  • 1 Helpful

CART ISSUE. ADDED 4 ITEMS TO CART. WHEN REQUESTED TOTAL DUE CHANGED TO 8 ITEMS AND SAYS TO PAY

DEAR EBAY. I RECENTLY ADDED FOUR ITEMS TO CART. WHEN I REQUESTED TOTAL DUE FROM THE SELLER, THE AMOUNT CHANGED TO 8. THE FOUR ITEMS DOUBLED THEMSELVES AND NOW IT SAYS I AM COMMITTED TO PURCHASE THE ENTIRE 8 ITEMS. KINDLY FIX THIS AWFUL GLITCH. THIS I...

Resolved! Incorrect Purchase History

First, I spent a lot of time trying to find out how to converse with a real person on Ebay - Resolution Centre. I did try Chat, but it informed me it was not operating. I could not find how to email the Resolution Centre. I had to ring the Resolution...

User avatar by Community Member
  • 629 Views
  • 10 replies
  • 0 Helpful