Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

bug report

RE: Add message to seller option at checkout As both a buyer and seller I have noted the message is failing to appear on the order.

User avatar by Community Member
  • 1122 Views
  • 6 replies
  • 0 Helpful

my eBay watch items and wish items webpage only shows the first 3 pictures the rest are blank

Want to know how to fix this problem On my watching items and wished items section,only the first 3 pictures are viewable then there is a heading "Organise watched items into custom lists"all the other pictures below that heading are blank square pic...

Screen Shot 02-10-19 at 11.34 AM.PNG
User avatar by Community Member
  • 792 Views
  • 5 replies
  • 0 Helpful

Why are some of my buyers being forced to pay on purchase and I cannot offer combined postage?

This is an ongoing issue that I have not been able to resolve, to the point that I now have to mention it in my listings that i do NOT have immediate payment selected on my items and if buyers are forced to pay for each individual item and are unable...

User avatar by Community Member
  • 386 Views
  • 9 replies
  • 0 Helpful

Quantity sold listing not showing

HI, My listing of quantity sold for my products is not showing today for most my listing. Has anyone faced this issue before? If so, do you know how to get back the listing history of the product?

User avatar by Community Member
  • 234 Views
  • 3 replies
  • 0 Helpful

Resolved! Security concern - update #2

OK I rang eBay (they are open 7 days) and we were able to confirm username "chjecje.r5qsvyx" is not malicious, just a guest account I must have created accidentally 3 days ago. Apparently these are meant to be 1 time only accounts, but somehow it man...

User avatar by Community Member
  • 638 Views
  • 11 replies
  • 0 Helpful

Security Questions

How stupid can a system be that will not allow security questions because it thinks the answer is not good enough. If my first pets name was dog, let the freaking answer be dog and if my fav book is It, let it be the answer. Rather than sorry your an...

Codes not working

I have a cart full of stuff and for some reason none of the codes are working. I don't have over 10 items, I'm well above the amount needed. The 10% off code I get that the amount isn't high enough. The 5% says the same despite being 4 times over the...

User avatar by Community Member
  • 300 Views
  • 1 replies
  • 0 Helpful

Cannot contact seller via email

I have been trying for days to contact a seller over a faulty product. Everytime I hit send on the message, I receive a error message saying ‘opps, something went wrong, please try again later.’ I can’t ring the seller, they’re in China.

Ebay Hacked?

I opened Ebay homepage yesterday and under 'recently viewed items' came up a lot of stuff i hadn't viewed. I Called Ebay and they said it was a glitch but the items viewed (and there were a lot) were all retro Porn mags, Sex toys, Guns and Cigars. Do...