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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Security concern - update #2

OK I rang eBay (they are open 7 days) and we were able to confirm username "chjecje.r5qsvyx" is not malicious, just a guest account I must have created accidentally 3 days ago. Apparently these are meant to be 1 time only accounts, but somehow it man...

User avatar by • Community Member
  • 618 Views
  • 11 replies
  • 0 Helpful

Security Questions

How stupid can a system be that will not allow security questions because it thinks the answer is not good enough. If my first pets name was dog, let the freaking answer be dog and if my fav book is It, let it be the answer. Rather than sorry your an...

Codes not working

I have a cart full of stuff and for some reason none of the codes are working. I don't have over 10 items, I'm well above the amount needed. The 10% off code I get that the amount isn't high enough. The 5% says the same despite being 4 times over the...

User avatar by • Community Member
  • 288 Views
  • 1 replies
  • 0 Helpful

Cannot contact seller via email

I have been trying for days to contact a seller over a faulty product. Everytime I hit send on the message, I receive a error message saying ‘opps, something went wrong, please try again later.’ I can’t ring the seller, they’re in China.

Ebay Hacked?

I opened Ebay homepage yesterday and under 'recently viewed items' came up a lot of stuff i hadn't viewed. I Called Ebay and they said it was a glitch but the items viewed (and there were a lot) were all retro Porn mags, Sex toys, Guns and Cigars. Do...

Unable to write to seller?

Hi,I am trying to write to the seller, but each time I write a couple of words the message completely disappears in the message area? Please assist? CheersGen2003

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  • 186 Views
  • 1 replies
  • 0 Helpful

Security concern

Had some very unusual behavour using eBay today. Logged in the a little later being asked to log in again. Second login fails with message suggesting I need to stop blocking cookies (but I don't block cookies). Tried again and eventually did log in. ...

Resolved! Logged in, viewing purchases, want to give feedback, asked to login again!

I won't do it.... I'm already logged in and viewing purcahse history. Pleased with a purchase so I go to give positive feedback. When I click Feedback I'm asked to login again No, I won't do it! I'm already logged in otherwise I wouldn't be viewing m...

Resolved! Charging GST on low value imported goods into Australia

Hello.Why does Ebay charge Australian GST on low value, international, private seller to private buyer goods imported into Australia? GST is not payable on second hand private sales/purchases within Australia, and I cannot find any reference to the r...

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  • 1853 Views
  • 21 replies
  • 0 Helpful

sometimes sales that have been delivered show up on the awaiting postage page. how can I stop this?

sometimes sales that have been delivered show up on the awaiting postage page. I normally pick up on it before i resend an item ( I might not one day as it is listed right along side the awaiting postage items and looks identical with just an earlier...

User avatar by • Community Member
  • 333 Views
  • 2 replies
  • 0 Helpful
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