Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Error message

Everytime I try to proceed to checkut from my cart I get an error messsage saying: Something went wrong. Please try to check out again. I've tried multiple times all of this week, from my pc and mobile but the same message appears. Kindly advice.

I am having problems with ebayplus with over rides my Promotional postage rule needs fixing

I am having problems with ebayplus which over rides my Promotional postage rule , this is very frustrating for myself and my buyers , I am losing sales , I need to know if this can be fixed as I will need to find another way to combine the postage

Since the intro of ebay plus and lego store ebay browse ans search have become stuttery and freezes.

Ebay site has become very frustrating to use because of stuttering and freezing. I don't have this problem with other sites. What will fix this problem please. Your site always seems to delay with advertising loading.I also get a message regularly fr...

User avatar by Community Member
  • 196 Views
  • 3 replies
  • 0 Helpful

Drop down menus not working - Safari on iOS 11.4.1

G'day all, It seems that sometime during the last week, eBay's Desktop Site search engine broke. I can now no longer use any of the drop down menus in order to sort search results or to change the display format of the search results. I cannot use th...

sign in

Why must I repeatedly sign in to leave feedback when already signed in and on my homepage

User avatar by Community Member
  • 238 Views
  • 1 replies
  • 0 Helpful

Confirmation emails have icons in subject line

Recently the emails I am getting for order confirmed, order sent etc have now an icon at the beginning of the subject line ( a tick, a truck) which is playing havoc with my email client (Thunderbird). Is there a way of getting rid of this pure eye ca...

User avatar by Community Member
  • 283 Views
  • 8 replies
  • 0 Helpful

Serious vulnerability in eBay Payments System

Posting this here because there's nowhere else to get some attention. I used Buy It Now on the mobile app to purchase an item. Ebay returned an error "Unable to process your payment, please check your billing address" or somethig similar, in red, at ...

User avatar by Community Member
  • 617 Views
  • 8 replies
  • 0 Helpful

Resolved! siging in

Is there a solution or a reason as to why for the last 24 hours I have had to keep signing in to ebay continuously. Have cleared caches, cookies etc. Driving me crazy. Yesterday the help centre said to change password. That didn't do anything to help...

User avatar by Community Member
  • 352 Views
  • 4 replies
  • 0 Helpful