Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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eBay Feedback blooper

Refer attached - pretty confident no profanity is in my comment but eBay begs to differ.. FAIL.Is it gym .. does that mean something naughty? lol

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  • 329 Views
  • 7 replies
  • 0 Helpful

Postage Preferences Moved and Not Working

When I go to Site Preferences and scroll down to Postage Preferences it says these preferences have been moved and gives a link. However when I click on the link it starts to load https://www.ebay.com.au/ship/prf then changes to the error page and sa...

Cart wont work with more than 6 items

Is anyone else having this issue? When I add more than 6 items to the cart I get this error message "We can't process your payment. Please select a different payment method or check your payment details." If it bring the number of items back to six I...

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  • 1055 Views
  • 6 replies
  • 1 Helpful

CART ISSUE. ADDED 4 ITEMS TO CART. WHEN REQUESTED TOTAL DUE CHANGED TO 8 ITEMS AND SAYS TO PAY

DEAR EBAY. I RECENTLY ADDED FOUR ITEMS TO CART. WHEN I REQUESTED TOTAL DUE FROM THE SELLER, THE AMOUNT CHANGED TO 8. THE FOUR ITEMS DOUBLED THEMSELVES AND NOW IT SAYS I AM COMMITTED TO PURCHASE THE ENTIRE 8 ITEMS. KINDLY FIX THIS AWFUL GLITCH. THIS I...

Resolved! Incorrect Purchase History

First, I spent a lot of time trying to find out how to converse with a real person on Ebay - Resolution Centre. I did try Chat, but it informed me it was not operating. I could not find how to email the Resolution Centre. I had to ring the Resolution...

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  • 545 Views
  • 10 replies
  • 0 Helpful

bug report

RE: Add message to seller option at checkout As both a buyer and seller I have noted the message is failing to appear on the order.

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  • 1099 Views
  • 6 replies
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my eBay watch items and wish items webpage only shows the first 3 pictures the rest are blank

Want to know how to fix this problem On my watching items and wished items section,only the first 3 pictures are viewable then there is a heading "Organise watched items into custom lists"all the other pictures below that heading are blank square pic...

Screen Shot 02-10-19 at 11.34 AM.PNG
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  • 778 Views
  • 5 replies
  • 0 Helpful