eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Problem listing an item

There is a promotion at the moment whereby the selling fee is waived. But when I try to list my item, there is a prompt that there will be the fee applied. Also, when I choose cash for the form of payment, it says I must choose an electronic FOP. But...

User avatar by • Community Member
  • 655 Views
  • 1 replies
  • 0 Helpful

Ebay chat broken

Wondering , is this the message others are getting when they try to use ebay chat?We're making some updates and will be back soon.Thanks for your patience.In the meantime, please use our a-z index

I am going to leave ebay soon.

Buyers and sellers will stop using ebay because when a problem arises that takes hours of time to solve, or cannot be solved, it is no longer possible to use.The no-service model is not working. Tom

Can not proceed to get a refund

When I have tried to respond to a seller for a refund via `see request details' I get -We couldn't process your request because of a technical issue. Please try again. I have tried on multiple devices and locations. I have also tried clearing cookies...

User avatar by • Community Member
  • 324 Views
  • 1 replies
  • 0 Helpful

Constraints on ability of buyer to complete checkout need to be enforced before they commit to buy

I recently was unable to complete a purchase due to the seller not sending to PO Boxes. During the checkout process, after committing to buy, checkout was not permitted, and the only options allowed wereRegister an address other than a PO Box with Eb...

Resolved! Saved searches disappeared - web browser

Anybody else suddenly lost their curated saved search lists? I received my nightly email updates last night, but this morning, I go into My eBay, and Im greeted with the somewhat disconcerting message that, sorry, apparently I am not following any se...

User avatar by • Community Member
  • 588 Views
  • 4 replies
  • 0 Helpful

Resolved! photos wont upload

I'm trying to sell a similar item but the photos wont upload. just gives me the going round but nothing happens on my screen.Help I want to list new items. Never had this problem before

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