More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Error message
I am constantly trying to list items for sale, but keep getting a 'It's not you it's us' message from Ebay informing me that the server is down. This is happening even if I use " Sell a similar item "Various times of the day, it's always the same mes...
Customer non-service
I am writing this post because I have become totally frustrated with the non-service that eBay provides. I have been a member for some years but I now feel like eBay is doing everything possible to frustrate me.I have received numerous emails advisin...
Lost item/ not arrived
I have an email from eBay with all order details and saying item is in transit, but when I enquire into past orders it’s not there, so I cannot contact seller to advise them for a refund or cancel.
Having trouble accessing ebay messages on Firefox.
Is anyone else having the same problem? Or does anyone have any suggestions as to how to fix it? Atm am having to log in in a different browser, where it works perfectly. Seems to just be an ebay/firefox problem. TIA
Account payments on hold “technical issue”
Hi have been a seller with eBay for number years. Last weekend got the message saying my account payments were on hold and I would need to update my account. Funny thing is day before I had a payment from eBay go into this account. I went through the...
eBay grief - Vol 1
Sold an item.Specified Australia Post as postage service and said in the item description Aus Post would be used.eBay sends a link in email to print postage label.Stupid me doesn't read the email fully thinking it would be for the postage option spec...
Listing restriction (on hold) due to outstanding fees, currently owe $0.00 in fees **bleep** eBay?
Hi everyone, has this happened to anyone? Out of the blue yesterday I was put on a listing Hold, saying I owed fees. I go to pay the outstanding fees, but it says I owe $0.00 in fees. I called customer service and finally got through to an Australian...
payment link not working
whenever i click on the payment summary link lately it shows $00 balance, holds and pending, even though i am clearly getting sales.Anyone else having this problem?
Paid for Ebay Plus but no benefits of plus provided.
Hi everyone,I paid for another ebay plus subscription back in Sept., last year. I contacted them in October and Nov because I was not getting any monthly coupons in my summary at that time. None of the Ebay Plus promotion codes were showing up either...
I can't get "Flat:same cost to all buyers" postage option to work...when creating a sell listing
Hi ,Please refer to the screen shot below...which shows the sell listing settings and the resulting preview.With the settings shown i'm still not getting postage showing up...and the ad is still offering local pickup even though it's NOT selected in ...
Being billed for eBay plus when I canceled it in 2020
Hi, first time poster, but I read from another poster that it’s best to ask questions on these forums than anywhere else. so first off I’m not a seller (maybe someday), I did the trial for eBay plus back in 2020, decided I didn’t want it and totally ...
Phantom Sale
Hi Everyone, Not sure I have a problem or just a glitch. I have X number of sales show up in my seller hub, however bell/notifications/alert show I have X + 1 sales. It started on Boxing day and is still showing up now. My concern is if it is a sale ...
Resolved! Price changes when I click it.
I was going to buy a mini spot welder and the price was about $46 in the list (the lowest for Aus) so I clicked it to open the description and the price was just over $56. They were listing no other items (another trick ebay needs to stop) and I almo...
I paid for an item, it says unpaid in ebay yet its taken it out of my bank account
Doesn't say the payment is on hold, or pending. It just says 'Pay now' and 'Unpaid Item' in the item list.It's taken the payment out of my bank... I paid via apple pay. I can't contact ebay anywhere? **bleep** do I do?
Why does ebay australia show items from usa when they will not send to Australia.
Please remove any USA sellers from australian ebay if they say they will not send to Australia. It is very annoying finding something you want only to find out they will not send to Australia.You spend ages scrolling through selecting colours etc onl...
