Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Listing restriction (on hold) due to outstanding fees, currently owe $0.00 in fees **bleep** eBay?

Hi everyone, has this happened to anyone? Out of the blue yesterday I was put on a listing Hold, saying I owed fees. I go to pay the outstanding fees, but it says I owe $0.00 in fees. I called customer service and finally got through to an Australian...

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payment link not working

whenever i click on the payment summary link lately it shows $00 balance, holds and pending, even though i am clearly getting sales.Anyone else having this problem?

I can't get "Flat:same cost to all buyers" postage option to work...when creating a sell listing

Hi ,Please refer to the screen shot below...which shows the sell listing settings and the resulting preview.With the settings shown i'm still not getting postage showing up...and the ad is still offering local pickup even though it's NOT selected in ...

postage weirdness ebay listing.png

Phantom Sale

Hi Everyone, Not sure I have a problem or just a glitch. I have X number of sales show up in my seller hub, however bell/notifications/alert show I have X + 1 sales. It started on Boxing day and is still showing up now. My concern is if it is a sale ...

Resolved! Price changes when I click it.

I was going to buy a mini spot welder and the price was about $46 in the list (the lowest for Aus) so I clicked it to open the description and the price was just over $56. They were listing no other items (another trick ebay needs to stop) and I almo...

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Why does ebay australia show items from usa when they will not send to Australia.

Please remove any USA sellers from australian ebay if they say they will not send to Australia. It is very annoying finding something you want only to find out they will not send to Australia.You spend ages scrolling through selecting colours etc onl...

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  • 13 replies
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A customer can't purchase my item (Error)

So recently i've had trouble with a customer in which they have stated that they can't purchase my item due to it saying after putting in details, "Can't make transaction choose different payment method or revise billing."It was something like that b...

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veryfying account details but haven't got drivers license

I have been trying to veryfy my details with ebay for over a week and because I don't have a drivers license or passport the form won't go through I have spoken to 8 ebay staff about this and each one has said they will fix it for me but they haven't...

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  • 9 replies
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purchase display archiving timeouts

Broadly speaking it appears that purchase displays time out after two months of inactivity or no comment.With some couriers, cost control equals slowness beyond COVID issues with transit times greater than 70-90 days even though most transits are one...

eBay chat outage

Anyone else experiencing issues with chat today, i was with an agent then he never seemed to come back to the chat. Created a new chat which has said an agent will be with you in 3 minutes which has been going for over 30 minutes.

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