eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

Afterpay

I wasn't sure whether to post this in 'Buying' or 'Technical Issues'. This is my second attempt, my first attempt seemed to disappear. I often use Afterpay, but have recently been having issues. On two occasions, a few minutes after I pay I recieve a...

One time payment

hi thereDoes anyone know how to resolve the "One time payment" issue I'm having. Im getting a message the account is restricted until I make a payment of $0.00 . Of course it won't let me pay $0 LOLAny ideas

User avatar by • Community Member
  • 71 Views
  • 1 replies
  • 0 Helpful

Technical Bug *eBay holding payments for 21 days - Trust account - Waiting for managed payments

This morning I noticed after 3 years on ebay, that I have noticed that I am told I have to wait for 21 days for funds release on my account, my account is in perfect order with no hiccup at all, all my items have tracking on them and none are sold wi...

User avatar by • Community Member
  • 343 Views
  • 8 replies
  • 0 Helpful

Feedback error

I keep trying to leave feedback for my purchases and it keep coming up with an error, am i the only one having this issue?

User avatar by • Community Member
  • 130 Views
  • 1 replies
  • 0 Helpful

eBay Plus Membership Fee Charged Twice

Just a heads up for those with eBay plus memberships to check their accounts. I was charged the membership fee twice, once through PayPal and once directly from my account. After a conversation with customer service I was transferred to someone who t...

access

I am getting a message The username is either merged or suspended or that account is closed. It is no longer active. I have done nothing for this to happen

User avatar by • Community Member
  • 53 Views
  • 1 replies
  • 0 Helpful

Where can I raise a technical issue ticket?

I have been searching high and low to no avail for somewhere to raise a ticket with eBay about their website not letting me reply to messages from sellers. It just goes to a 404 page.How can it be this difficult to get technical support from a compan...

User avatar by • Community Member
  • 201 Views
  • 7 replies
  • 0 Helpful

4G Upgrades causing "No Service".

Has anybody lost their internet connection after a 4G upgrade in their area? I use wireless mini modems (dongles) running off a desktop pc and large screen. Being disabled, it is much easier this way for me. In May 2021 a 4G upgrade was done, and now...

No costomer service, cant resolve account

No costomer service! My account is on hold for un aurthorized acess. but it has only been me using it, trying to list an item for sale. I want my ccount back! I can't buy and can't sell anything and i have been a good costomer/ user on ebay for years...

User avatar by • Community Member
  • 168 Views
  • 5 replies
  • 0 Helpful

Uploading via new Reports Tab

Ever since my File Exchange page has been redirected to the new Reports tab I am unable to upload listings via .csv files. I can choose the file and then it says:Your upload failedThere was a problem processing the file. Please try again. It has been...

User avatar by • Community Member
  • 84 Views
  • 0 replies
  • 0 Helpful
Top