eBay Help
Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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I'm having trouble logging into Ebay and I am not the only one. This happens with IE11.

I have been uable to log into Ebay for 3 days. This happens when I am using IE11 but I can hoever get in using Microsoft Edge.I have read from other users on a technical forum that they have the same problem.I really don't feel I have to use another ...

User avatar by • Community Member
  • 574 Views
  • 12 replies
  • 1 Helpful

Somehow I signed in as a different person

I was adding items to my wish list and decided to look at "My Ebay" wish list for items I had saved. Only a couple of items were there and while trying to figure out why, I realized I was signed in as another person. Please help.

User avatar by • Community Member
  • 266 Views
  • 3 replies
  • 0 Helpful

Adchoice opt out does not work.

Hi all, When I go to site preferences/general preferences/advdertising preferences, untick "Yes, please use my information to show me relevant ads on eBay and other sites" and press save, I am taken to a blank page. The setting is not saved. I know I...

2 step verification

The 2 step verification is driving me nuts. I have turned on 2 steps verification for other applications like Google, itune, banks and they are simple insert code sent by txt msg. The eBay 2 steps refer to notification sent to mobile device but I hav...

User avatar by • Community Member
  • 234 Views
  • 0 replies
  • 0 Helpful

Checkout

I’m trying to pay for my item but when I get to the checkout it’s says checkout error try again,THIS IS VERY ANNOYING.THE PROBLEM MUST BE IN YOUR SITE,please help

Promotions Manager Markdown Sale not working

I scheduled a markdown sale to begin on 16/10 @ 7pm, was pending for 48 hours. Spoke to 3 different customer service people who said to just keep waiting .. I then spoke with another lady who said the sale must have glitched, I should cancel itand st...

Cannot sign in with IE

I can no longer sign in to my account when using IE. It happened for the first time ever today around 3 hours ago and is still a problem. Chrome is working ok. I just wish ebay would stop meddling with things

User avatar by • Community Member
  • 415 Views
  • 6 replies
  • 0 Helpful

Ridiculous Account Balance

I keep on top of my fees ahead of invoicing. I usually pay weekly. I just went to do the same, and my balance is almost $2000!It's never more than a few hundred, and my level of sales have not changed substantially at all. Is there anything glitchy g...

Unable to select collection point error " something went wrong, try again" contacted ebay already.

When choosing collection point > select collection point store> error " something went wrong, please try check out again"contacted ebay but they don't have resolution said they will inform technical teamtried on different browser, same issuetried on ...

User avatar by • Community Member
  • 247 Views
  • 2 replies
  • 0 Helpful

Bulk Listings constantly timing out

I have had nothing but problems lately with seller hub, bulk listings are constantly timing out, I cant even do any bulk listings atm. Its always saying Server Issues, its not you its us - we are having problems, this is getting riduclous spend 20 mi...

where is "My ebay"

I can't relist in bulk, i cant find my ebay, I cant activate the promotion I have been emailed I cant do much?????? is it just me, as my other family members not haviung any of these issues!

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