I did that but have no wish to listen what I have to say. just told me to reply to the email they sent before the 6th November 2017 and if REMOVED received the the torch back and it was in good condition they would refund me the money after about a month. Problem, I had to put tracking on the parcel, that would cost me MORE than the torch cost. The item was sent from Sydney, but they want me to send back to China, I may look stupid, but I assure you I am NOT. The thing that rubs me up, they LIED when they told me EVERY month, the torch would be tested so I would received a WORKING torch. LIE AFTER LIE after LIE, every email was a big fat LIE. I don't know what I have done to them for them to treat me so badly, at 82 I have no wish to deal with people like PAY PAL who has taken the easyway out which makes it the hard way for me, REMOVED who are rude by pretending to be nice and LYING to me all the 3-4 months. Or even Ebay who were quick to pass the buck on, leaving me stranded. I have exited Pay Pal have no wish to go through the pages and pages that one has to go through and where a simple email to them is NOT possible. Deleted 50-60 lying emails from Bicycle-Light. Do enjoy all the screw ups in your future, I am retuning to normality where people are HONEST when they say something and tell you what they are going to do, no need to lie and where empathy rules, which is far, far better then the greed, the insults, the underhandedness, and the lack of caring. I have experienced with this lot.
Don
