on โ12-10-2025 08:31 AM
why does the listing remain as unsold when it has been sold.
causing with duplication of bidders
Solved! Go to Solution.
โ12-10-2025 03:41 PM - edited โ12-10-2025 03:45 PM
@csbande-61805 wrote:why does the listing remain as unsold when it has been sold.
causing with duplication of bidders
I think you may have your current and completed listings set up incorrectly and I can see you've ended two listings yourself.
You have all the cards advertised as "lots" with more than 10 "lots" available meaning the listings could have 10 or more buyers.
I think you mean you have one item for sale in a listing which is eg 10 postcards
You need to revise or end your current listings and relist correctly immediately ,before you end up with more than one buyer.
If this has already happened, you'll need to apologise to the buyer.
on โ12-10-2025 08:48 AM
What is the item number?
I cannot see any of you current listings that also show in your completed listings
โ12-10-2025 03:41 PM - edited โ12-10-2025 03:45 PM
@csbande-61805 wrote:why does the listing remain as unsold when it has been sold.
causing with duplication of bidders
I think you may have your current and completed listings set up incorrectly and I can see you've ended two listings yourself.
You have all the cards advertised as "lots" with more than 10 "lots" available meaning the listings could have 10 or more buyers.
I think you mean you have one item for sale in a listing which is eg 10 postcards
You need to revise or end your current listings and relist correctly immediately ,before you end up with more than one buyer.
If this has already happened, you'll need to apologise to the buyer.
on โ20-10-2025 07:01 AM
i came to same conclusion
have readjusted the lot description
apologised to the customer re duplication
thank you for your answer
a lesson learnt
thankyou
anne