problems with eBey API

[olpet510]

Hello.

I am having some issues with how our app interacts with eBay.

The app uses two types of access for interacting with the platform: eBay API SDK and eBay Rest API. Currently we are working on sending and receiving data for listings, including Ad Campaign, Ads and Promotion. In most cases, the API methods are working correctly, but sometimes there are issues listed below:

2) When using eBay API SDK:
1. I receive listing data using the known Listing ID.
2. When receiving listing data, the field "Buy it Now" always returns the 0 value, even though the previously sent to eBay value is different from 0.

3) When using eBay REST API:
1. We send out the "Promotion for current listing" data using the known Listing ID.
2. After 5 minutes, eBay creates a promotion and we can see it on the buyer's end, but on the seller's end it is still greyed out.

Could you please help me out with the issues described above?

[olpet510]

Hello.

I am having some issues with how our app interacts with eBay.

The app uses two types of access for interacting with the platform: eBay API SDK and eBay Rest API. Currently we are working on sending and receiving data for listings, including Ad Campaign, Ads and Promotion. In most cases, the API methods are working correctly, but sometimes there are issues listed below:

2) When using eBay API SDK:
1. I receive listing data using the known Listing ID.
2. When receiving listing data, the field "Buy it Now" always returns the 0 value, even though the previously sent to eBay value is different from 0.

3) When using eBay REST API:
1. We send out the "Promotion for current listing" data using the known Listing ID.
2. After 5 minutes, eBay creates a promotion and we can see it on the buyer's end, but on the seller's end it is still greyed out.

Could you please help me out with the issues described above?

[olpet510]

Hi !

Can someone help me ?

[katistrophik]

I am sorry, but nothing that you have mentioned makes any sense to me.

I have no understanding of app's or any of the things you are actually saying. 

It sounds very technical and that may be why others have not responded.

[padi*0409]

I'm the same as Kat, but I do know that the apps in general have always been problematic with the eBay site.

[twyngwyn]

you might get more answers if you post this complaint in "Technical Issues"

https://community.ebay.com.au/t5/Technical-Issues/bd-p/Technicalissues

[repentatleisure1952]

After a week it looks like none of us are able to offer an answer.

Try Help at the top of any page & enter Chat... follow the prompts.

Best regards.