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Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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"Return Item" not working

I bought an item that is locked to a supplier. I want to return it, but the "return item" process is not working, I get the "it's not you it's us" page. I was told by your tech support to clear history and cache which I've done, I even tried a differ...

Emails from ebay saying sold, but not paid.

Hi guys, on my listings I have set it up to “Require immediate payment” for some reason I just started receiving emails from ebay saying item has sold, BUT “Your buyer hasn't paid yet, so hold onto the item until you receive payment. We'll send your ...

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  • 337 Views
  • 6 replies
  • 0 Helpful

Auto Paypal

How can I stop auto paypal login??Its turned off in my paypal account settings but still logs in without having to give email and password??I want to be able to put in my password and confirm and pay manually.

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  • 271 Views
  • 2 replies
  • 0 Helpful

my ebay selling overview page

Sorry if this is a really silly question.Ever since Ebay recently changed their format I have not been able to find a way to return to the "my eBay selling overview" page once I am navigating around the site - does anyone please know how I can get ba...

Resolved! Cannot display next page of search results

After advanced search in Antiques category ebay.com.au resulting in > results 1 page, can view first page but not subsequent pages.When scrolling next page or to page 2 instead get transferred to ebay.com general Antiques info page.In Chrome or IE.

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  • 672 Views
  • 8 replies
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Resolved! Can't change my password

Firstly, I recieved a strange phone call from the U.S. about a $299 payment.They wanted me to authorise it, or cancel it.I knew nothing about it so I said cancel it, and they said they wanted to cancel my account.I hung up.But now I can't reset my pa...

User avatar by • Community Member
  • 384 Views
  • 1 replies
  • 0 Helpful

Unable to specify sellers location

Why has the Sellers Location option been removed. When I am looking for an item I want to be able to specify where the seller is located. This has now been removed and when I try to find an item I am faced with items from world wide. Is this just the...

User avatar by • Community Member
  • 269 Views
  • 2 replies
  • 0 Helpful

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