Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Order didn’t combine shipping for buyer

I am using the new payment system. My first multi item order was received this morning (she purchased two seperate items) and the buyer said she couldn't get the postage to combine at checkout and got charged twice for postage. Is this an issue under...

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  • 267 Views
  • 2 replies
  • 0 Helpful

Why do I only get vastly "Overlarge" EBay Plus page during the day? It is impossible to navigate.

During the Australian day, I can only log in to a very "zoomed up" "EBay Plus" log in or Personal Page, with very large fonts, big black arrows, few graphics, and which is almost impossible to navigate or Search with. Category links appear, but are v...

why have there been numerous attempted hacks into my account resuting in many changes to my password

Since we changed our payment method over to the new direct payment to bank account with ebay, there have been numerous suspicious attempts to log in to our account. This has resulted in at least 5 different changes to our password as soon as ebay not...

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  • 145 Views
  • 2 replies
  • 0 Helpful

FASTWAY/ ARAMEX MODULE NO LONGER WORKING

Not sure if anyone else is having this problem but https://labels.fastway.com.au/eBay/Orders#/Sales which is linked to eBay orders is saying "Service Unavailable". A further message is "HTTP Error 503. The service is unavailable." Upon contacting FAS...

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  • 156 Views
  • 1 replies
  • 0 Helpful

Coles on eBayPLUS voucher

Tried to use the usual advertised 5% voucher in the ColesoneBay PLUS store today and it errors as "expired" even though the T&Cs states it is active.Tried to use chat with help on eBay and the operator was useless. Had no idea what I was talking abou...

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  • 218 Views
  • 2 replies
  • 2 Helpful