Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

The Forums make me feel like I have Vertigo

Can anyone help? There has to be a simple solution; my issue: I am unable to post anything on a long thread (CS & Fun & Games) because I keep getting taken back to when the thread was started ie 2010/11. It doesn't matter how I sort ( newest to oldes...

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  • 181 Views
  • 4 replies
  • 1 Helpful

Unable to 'Mark As Paid'

spent over half an hour on 'live chat' today....long story short: sellers are now unable to mark items as 'paid' until the BUYER has marked that they have paid from their end......so, if you are selling MULTIPLE items for pickup or FREEPOST (due to o...

User avatar by Community Member
  • 94 Views
  • 0 replies
  • 0 Helpful

Charged twice for the same items

Has anyone else had the issue of being charged twice for the same items?I bought 4 DVDs from a seller. I checked my bank account and each DVD including postage was withdrawn from my account, then a couple of days later the total amount for the 4 DVDs...

eBay site not working properly and there's nowhere to go for help (that works) on eBay.

Can someone offer a suggestion as to how to get useful technical assistance from eBay. No working eBay 'phone number, on-line chat "not available" and tech support site is useless. Several areas of my eBay site are not functioning properly or at all.

Things that DO NOT work on these new boards

If you think of anything else, please cut and paste dot points & add your own: 1) unable to upload pics 2) unable to have a conversation or discussion as the reply is not time sensitive and replies are all over the place

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  • 568 Views
  • 20 replies
  • 0 Helpful

Pop-up code promotion freezing my homepage

As of today, a pop-up code has taken over my use of the site in terms of buying; I used a outside search to get to this page. I can't even get to My Ebay of scroll once the pop-up appears, even after I click close and refresh the screen several times...

Direct freight express

Hi there, Why the eBay system can't update the tracking status of a local courier 'Direct freight express'?All the order has been delivered and it only shows sent, and the customer won't get the update so they are complaining!

User avatar by Community Member
  • 667 Views
  • 3 replies
  • 0 Helpful

This code can't be applied to your order

I can't use the 5usd promo code I received in the ebay mobile app before purchasing the product. Regardless of the selected payment method (Paypal or Mastercard). Regardless of the selected address (USA or Belarus). Promo code for the countries Russi...

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customer support

I have tried several times to "chat" but i find that when i type in my story, the send button will not work.

User avatar by Community Member
  • 280 Views
  • 4 replies
  • 0 Helpful

Error message saying "Sorry, something went wrong. Please try again later" for the last 3 days

Dear helpful eBay Community, I am trying to change my email address in my "Personal Information" area but EVERYTIME for the last 3 days straight, I click on the Peronsal Information link, I the same the same message "Sorry, something went wrong. Plea...

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  • 3003 Views
  • 24 replies
  • 1 Helpful