Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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WHAT THE ????

i KEEP GETTING AN EMAIL SAYING TO UPDATE MY PERSONAL INFORMATION OR EBAY WILL WITH HOLD MY PAYMENTS?? WHEN I LOG INTO MY PROFILE EVERYTHING IS OK AND UPTO DATE THEN IM TOLD AS EVERYTHING IS CORRECT I MUST SEND A PHOTO ID ??? ALSO CANT CONTACT EBAY IT...

Tracking not updated on ebay site, full tracking displayed on Australia Post website

The tracking information is not being updated in the sold items list, when checking with Australia post website, the items show with full tracking as delivered, but this does not appear on the ebay site.Very annoying problem to have to check through ...

Unable to access messages on mobile site

I'm unable to access my messages on the ebay mobile site (e.g. going to ebay.com or ebay.com.au via my phone's browser). When I'm on the "My eBay" page and tap on "Messages," it just brings me back to the same page. The only way around this is by goi...

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New government ID requirements

Ebay has ceased my account to sell. Apparently the government has new requirements with ID. Ie. Drivers license or passport. I have neither. What do I do? Jerome

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updating saved draft

DEAR FLAMING EBAY !!!!!!!!!................. I AM ALREADY SIGNED IN............ I WANT TO UPDATE A SAVED DRAFT...........BUT THE STUPID FARKIN SITE KEEPS ASKING ME TO ENTER MY FARKIN PASSWORD................. I DID IT 3 TIMES AND IT WONT ACCEPT IT......

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Tech' problems

Every time I press the 'See Return Details' button I am confronted with the following message. I am unable to contact anyone at eBay to give me advice.Can anyone advise me on resolving this issue. 

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Double amount from credit card from Ebay not seller

I bought 3 items from seller on 8/04/2021 total $118.42. I have been charged this but also charged for the same items again separately $41.94 & $76.48 = $118.42 on the same day. I have contacted seller and she has advised I only bought once. She also...

End listings not working

Hi, For about a week and a half now I can not end my listings from seller hub, when I select a listing and end listing it opens a new page but stays blank and appears to be loading but never loads the page. I need to end the listings from seller hub ...

wrong dollars displayed for item

when I look for an item the price appears in US dollars and not AU. I have asked for a call back but it tells me that my number is incorrect. It doesn't but Ebay seems to think I am in USA or Canada

Customer address not in email from ebay

So seems as of 1st of April 2021, ebay has stopped putting customers address and there notes in the you have sold an item email. Not only have they forced us on to un wanted managed payment they have now done this. Major headache for us as we always ...

I recently registered as a Business under the Trust option and all payments stopped for 3 weeks now?

Recentley change my eBay to business registered a ABN under a Trust option on ebay only to have all payments in and out frozen for almost 3 weeks now business efectivley closed. I have just been informed that managed payments and Trusts have a issue ...