Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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WHAT THE ????

i KEEP GETTING AN EMAIL SAYING TO UPDATE MY PERSONAL INFORMATION OR EBAY WILL WITH HOLD MY PAYMENTS?? WHEN I LOG INTO MY PROFILE EVERYTHING IS OK AND UPTO DATE THEN IM TOLD AS EVERYTHING IS CORRECT I MUST SEND A PHOTO ID ??? ALSO CANT CONTACT EBAY IT...

Tracking not updated on ebay site, full tracking displayed on Australia Post website

The tracking information is not being updated in the sold items list, when checking with Australia post website, the items show with full tracking as delivered, but this does not appear on the ebay site.Very annoying problem to have to check through ...

Unable to access messages on mobile site

I'm unable to access my messages on the ebay mobile site (e.g. going to ebay.com or ebay.com.au via my phone's browser). When I'm on the "My eBay" page and tap on "Messages," it just brings me back to the same page. The only way around this is by goi...

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New government ID requirements

Ebay has ceased my account to sell. Apparently the government has new requirements with ID. Ie. Drivers license or passport. I have neither. What do I do? Jerome

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updating saved draft

DEAR FLAMING EBAY !!!!!!!!!................. I AM ALREADY SIGNED IN............ I WANT TO UPDATE A SAVED DRAFT...........BUT THE STUPID FARKIN SITE KEEPS ASKING ME TO ENTER MY FARKIN PASSWORD................. I DID IT 3 TIMES AND IT WONT ACCEPT IT......

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Tech' problems

Every time I press the 'See Return Details' button I am confronted with the following message. I am unable to contact anyone at eBay to give me advice.Can anyone advise me on resolving this issue. 

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Double amount from credit card from Ebay not seller

I bought 3 items from seller on 8/04/2021 total $118.42. I have been charged this but also charged for the same items again separately $41.94 & $76.48 = $118.42 on the same day. I have contacted seller and she has advised I only bought once. She also...