there is an old email address that is in my personal details but when I go to edit it I can't

there is an old email address in my personal information and when I try to change it ebay tells me I'm already registered with the new email address I want to use yet when asking a seller a question and ticking box to get it sent to my email address I don't receive it and I'm quessing it's going to the old email address that is listed with ebay.

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there is an old email address that is in my personal details but when I go to edit it I can't

go-tazz
Community Member

Best way is to contact them and sort it that way:

 

This gives you their direct links without having to go through their rigmarole:

eg: Call us,Call me,Chat with us and Email us.

http://ocsnext.ebay.com.au/ocs/cusr?query=1485

Just keep in mind that Call us or Call me option are only available

during business hours,(8 am to 9 pm Mon to Fri and 8 am to

5 pm on Sat and Sun).

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