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New to eBay

New to buying and/or selling on eBay? Not sure how something works? Post your questions here and get...

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This board is for quick Q&A topics. No long threads, just short and sharp information sharing.

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Activity in Buying & Selling

eBay refunding buyers even when package says delivered

eBay refunded buyer for $400 dress who said item wasn’t delivered via Sendle even though tracking shows delivery. I’m sure it’s a Sendle issue but they are now closed down overnight. So eBay closed the investigation without even asking me for proof o...

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  • 88 Views
  • 3 replies
  • 0 Helpful

Unable to Deliver.

I have recently been having issues with Couriers (mainly US ones) being unable to deliver parcels to my address. but the real problem is that I ma not given any alternative to collect my parcel and instead were marked as "unable to deliver" and sent ...

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  • 432 Views
  • 18 replies
  • 0 Helpful

Charged twice for postage fee

Hello eBay,I have been charged twice for the postage fee of an item I recently sold, which I reckon is because I generated the label twice once I noticed my own address on the label was an old address. This is despite the fact that I had updated my a...

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  • 79 Views
  • 4 replies
  • 0 Helpful

Lack of Support

eBay now caters for sellers only.!! You can't speak to anyone..and if you have a problem with a seller, there is not the support there once was..I will be giving eBay a miss where ever possible.!!

Postage - Fraudulent Stamps

Today I received an item from an eBay seller. Upon picking it up from the post office I was advised that the stamps were fraudulent and I had to pay for the postage (the item was advertised with free postage. The total cost was $9.70. Australia Post ...

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  • 64 Views
  • 1 replies
  • 0 Helpful

PF logistics

PF logistics are the reason that I will not be purchasing on eBay in the future. This courier seems to have appeared from nowhere to have overtaken eBay like a disease. My last three parcels , 1 took 20 days to get across Sydney , the next took 9 day...

How to Avoid with Fake claims

Dear friends If we are selling high-end value products and possess all authenticity letters and invoices, how can we prevent a situation where the buyer claims it appears fake or doesn't match their previous product? What is the proper procedure to a...

Resolved! Why cant buyer block sellers from seeing their listing?

Sure sellers can block buyers from seeing their listings, but not the other way around! Do I need to add every dodgy seller I have dealt with, to a "Do Not Buy From This Seller List?" and check every time I find an item I am interested in buying with...

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  • 220 Views
  • 14 replies
  • 1 Helpful

Getting paid for an item

Item was sold, Ebay put payment on hold until picked up by courier ,Item picked up. Message sent to buyer to send QR code so payment can be released.. No reply!! What do we do to get payment off hold?

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  • 61 Views
  • 2 replies
  • 0 Helpful

2 months I have no item and seller won't answer.

Order number 24-13539-8900524-13539-89005- This link opens in a new tab or new window. Request IDRequest ID 53668347745366834774 Request amount Request amount AU $19.70AU $19.70 Quantity Quantity 22 Date purchased Date purchased 6 Sep 20256 Sep 2025

User avatar by Community Member
  • 410 Views
  • 10 replies
  • 2 Helpful

Resolved! Return/Tracking issues

“I followed eBay return procedures, however the buyer-provided return tracking shows delivery to a different country than my registered seller address. I’m posting to highlight a potential loophole that may impact other sellers.”I included the scree...

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fees on postage paid

How is it that ebay gets away with taking fees from the postage amount paid?? 12% fees not good enough, taKE 12% FROM THE POSTAGE AMOUNT WHICH YOU HAVE TO MAKE UP TO PAY THE POSTAGE. eBAY THE SELLER DOESN'T GET THE POSTAGE AMOUNT.

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  • 727 Views
  • 32 replies
  • 1 Helpful
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