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I received a email just now to update my password on ebay is this legit ????

eBay

IMPORTANT: PASSWORD UPDATE
Dear eBay Member,
To help ensure customers' trust and security on eBay, I am asking all eBay users to change their passwords.
Here's why: Recently, our company discovered a cyberattack on our corporate information network. This attack compromised a database containing eBay user passwords.
What's important for you to know: We have no evidence that your financial information was accessed or compromised. And your password was encrypted.
What I ask of you:
Go to eBay and change your password. Changing your password may be inconvenient. I realize that. We are doing everything we can to protect your data and changing your password is an extra precautionary step, in addition to the other security measures we have in place.
If you have only visited eBay as a guest user, we do not have a password on file.
If you used the same eBay password on any other site, I encourage you to change your password on those sites too. And if you are a PayPal user, we have no evidence that this attack affected your PayPal account or any PayPal financial information, which is encrypted and stored on a separate secure network.
Here are other steps we are taking:
  • As always, we have strong protections in place for both buyers and sellers in the event of any unauthorized activity on your account.
  • We are applying additional security to protect our customers.
  • We are working with law enforcement and leading security experts to aggressively investigate the matter.

Here's what we know: This attack occurred between late February and early March and resulted in unauthorized access to a database of eBay users that includes customers' name, encrypted password, email address, physical address, phone number and date of birth.
However, the file did not contain financial information. And, after conducting extensive testing and analysis of our systems, we have no evidence that any customer financial or credit card information was involved. We also have no indication of a significant spike in fraudulent activity on our site.
We apologize for any inconvenience or concern that this situation may cause you. As a global marketplace, nothing is more important to eBay than the security and trust of our customers. We know our customers have high expectations of us, and we are committed to ensuring a safe and secure online experience for you on any connected device.
Devin Wenig Signature
Devin Wenig
President, eBay Marketplaces

 

eBay sent this message to yvonne (nikitachrshiels).

© 2014 eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125

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Re: I received a email just now to update my password on ebay is this legit ????

Hi,

 

I just got one as well.

 

 

DO NOT click on any links in the email,   it's a spoof or fishing email.

 

 

 

 

When eBay contact you for real,  

as well as getting the email on your desktop email program,

 

you will also get a message in your actual eBay inbox as well,   under 'My eBay'  

 

 

 

 

Just delete it,  don't click on any links on this email you have just received.

 

 

 

 

 

Regards,

 

An honest person

Message 2 of 5
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Re: I received a email just now to update my password on ebay is this legit ????

I would expect it to have your full name on it and appear in "my messages"  BUT

 

Ebay are asking everyone to change their passwords and apparently the link does appear in the email (not certain because none of my 3 ebay accounts have received the email yet).

 

http://community.ebay.com.au/t5/Recent-eBay-News/eBay-Inc-To-Ask-eBay-Users-To-Change-Passwords/m-p/...

 

So you will need to change your password, just be safe and don't use a link in an email to do it.  (If you log out and then back in the ebay website  should  then give you a prompt to change your email.)

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Re: I received a email just now to update my password on ebay is this legit ????

It is NOT a spoof or phishing email.

As well as the messages plastered all over the boards about this issue ebay have stated that they will be emailing all members with the link to change their password.....because so many members have been complaining that they do not know how to change it.

You do not have to used the link if you are suspicious of it but you should change your password.

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Re: I received a email just now to update my password on ebay is this legit ????

Just to mention, in theory, all emails which are from eBay are meant to also be in your eBay messages inbox.

Over the years I have found that this is not the case. Take the ATO taxation email from eBay earlier this year for example; noone knew whether it was legitimate or not until an eBay employee came to the boards to say it was really from eBay.

As there was no message sent to the messages inbox.

So, a message that is also in the eBay inbox, is real

But, one that isn't, isn't necessarily a fake. Just to make life easier. Unless I am expecting an email that minute (as in a confirmation or verification response to something I have just done), I treat all email links with suspicion and go directly to the actual site.

-------------------------------------------------------------------------------------------------------------------------------

Buttercup: You mock my pain! Man in Black: Life is pain, Highness. Anyone who says differently is selling something.
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