Remove item but deducted my money

he system deducted my money $159 and $99 but you remove item that I bought. If I don't get my money back in one week, I will ask lawer to help. Hope you to understanding what I mean. I contracted you more than 5 times in every ways, but silence from you.
(Personal details removed for your privacy)

Hello nanpiyachat, We're writing to let you know that we've removed an item you recently won: 201108909831 - Apple iPad Air 32GB, Wi-Fi + 4G, 9.7in - Silver ~Tablet With 1 year Warranty~... Hello nanpiyachat, We're writing to let you know that we've removed an item you recently won: 331235956436 - 2014Hot" iPad 4th Generation with Retina Display 16GB, Wi-Fi 9.7in~White Colour~

Message 1 of 7
Latest reply
6 REPLIES 6

Re: Remove item but deducted my money

go-tazz
Community Member

They where scam listings so they have been removed.

 

How did you pay?

 

If you paid via Paypal then just start an item not received dispute for each one.

 

Hopefully you didn't pay by bank deposit or another unsafe payment method as then you've lost your money.

 

You can't get items for prices that seem to good to be true on eBay anymore.

 

 

Message 2 of 7
Latest reply

Re: Remove item but deducted my money

Yes, I pay with PAY PAL. I log on to my PayPal and it can't dispute because it's just completed. I try to contract many ways since the system sent me an email about remove item. But silence from eBay or PayPal. How can I do??;((

Thank you for your reply
Message 3 of 7
Latest reply

Re: Remove item but deducted my money

I've never done an Item Not Received claim.

 

Maybe ring paypal 1800 729 725  and speak to them, explain it was for an item not received,(as it was for two

 

scam listing and eBay removed them so you wont get them).

 

 

Message 4 of 7
Latest reply

Re: Remove item but deducted my money

ONLY paypal can refund your money, not eBay...they dont have your money... paypal does.

 

contact Pypal

- - - - - - - - - - - - - - - - - - - -
~~ ~~ ~~ Those who do right, have nothing to fear.
Message 5 of 7
Latest reply

Re: Remove item but deducted my money

Go to the Resolution Centre in paypal to open the dispute.

Find the items in your paypal receipts.  If you made two separate payments you will have to open 2 disputes...then escalate the disputes to claims as soon as the system will allow.

You do need to be patient....you cannot tell paypal that you give them a week to refund you...it does not work like that.

Message 6 of 7
Latest reply

Re: Remove item but deducted my money

The exact same thing happened to me last week. I called Paypal and got them to open the case for me. I also emailed the seller and they told me that ebay had removed their listing because their photo violated ebay policy. I contacted ebay but they said they couldn't tell me why the listing had been removed. They sent me the item and I had no problems. Ebay are going to lose a lot of customers doing this as it scared the *** out of me too.  

Message 7 of 7
Latest reply