Updates coming to eBay.com.au Discussion Boards

Over the next few weeks, we’ll be introducing a number of changes to the eBay.com.au Discussion Boards.

 

What are the changes?

We’re introducing new ‘Rules of Engagement’ similar to the US Community. You can review the new Rules of Engagement now by visiting the Community Feedback discussion board we’ve set up. 

 

We’ll also be making some changes to the current structure, aimed at simplifying the experience and ensuring the Discussion Boards are dedicated to eBay related discussion. These structural changes mean that the Community Spirit and Fun & Games Boards will move to Groups. Having said that, it’s important to understand that both Community Spirit and Fun & Games will still be Discussion Boards with the exact same functionality as exists right now.

 

Eventually, we’ll look at a ‘makeover’ of the platform which includes a responsive design for a better mobile experience, again similar to eBay.com.

 

The new structure is outlined in detail on the Community Feedback discussion board we’ve set up.

 

Why?

We have an active group of users already using our discussion boards for engagement, education, insights, knowledge and friendship. We also have new users every day seeking guidance, clarity or help from experienced users and/or eBay.

 

By simplifying the structure and ensuring conversations are dedicated only to eBay related topics we hope to encourage more eBay members to visit and engage in conversation on the Discussion Boards. We’re also looking forward to using the Discussion Boards to better engage with hear from, educate and inform customers.

 

We’ve seen great results in the both the US and UK on the back of structural and/or engagement changes they’ve made so we’re taking those insights and introducing similar changes here.

 

To ask questions or share your thoughts about these changes, please visit the dedicated Community Feedback board.

 

 

Regards

Michelle

The eBay Team

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