You are right there.
I was almost scammed by them not long ago.
I spent days wasting time trying to chase up the item
They stated it was delivered, and of course eBay acknowledged it in the tracking.
I opened a case, and eBay refunded me as a "courtesy refund", whatever that means.
The fact is that by the time I had been informed by Aramex/Fastway, they explained that the item could not be located.
So basically they did not even know if it had been delivered.
Then they had the audacity to tell me that they will be dealing with the sender of the item, due to I not having the delivery contract with them.
As far as I know the sender was reimbursed by Fastway/Aramex for the loss.
I think they are just running a scam and the unethical sellers are exploiting the loophole.
So basically there you have it, the sender of the item is the one responsible for the item, due to the delivery contract of the goods in question being under their contract, not the receiver.
I was lucky, I had security cameras watching the delivery area, that's how I know they did not deliver the item, even though tracking information was falsely stated as "delivered" in eBay.
I would advise people to do the same.
Aramex/Fastway cannot be trusted.
