We recently launched Seller Help on the Help Hub, a self-service tool for easily managing your account health. The personalised experience helps you manage most of your eBay selling issues and questions in one place.
Seller Help is a new one-stop-shop for sellers to:
- Track and manage return and 'item not received' requests, cases and refunds
- See recent policy violation notifications and get help to resolve them
- Get assistance with Feedback and defects, and report issues with a buyer
The fully personalised experience lets you manage all your selling issues and questions in one place:
Seller Help is available on desktop and mobile, to all sellers who sold an item in the last 120 days. Bookmark Seller Help or access it at any time by selecting Help at the top of the eBay homepage.
Bookmark Seller Help fast-track your customer service needs, so you can get back to running your business. The feature is available across desktop and mobile.
