We heard your feedback: Some postage services will be downgraded from express to standard

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We’ve been listening closely to seller and buyer feedback, as well as looking at our data and we’ve noticed a few express postage services are not meeting delivery expectations. In response, we’re moving some services from express to standard to manage buyer expectations and reduce buyer claims. 

Services we’re moving from express to standard from 30 April 2022:

• All Aramex services
• Sendle 250g 
• Australia Post Tracked letter with priority sticker

What you need to do:

If you want to offer an express option on your listings, you’ll need to ensure you’ve selected a service other than those listed above. 

If you have any eBay Plus listings with these services as the express option, you’ll need to select a new express postage service before 30 April 2022 to retain the badge on these listings. 

Explore express service options →